Client Support Associate-Gujrat(Vadodara)

2 days ago

Vadodara, Gujarat, India DC Consultants Full time ₹ 2,50,000 - ₹ 5,00,000 per year


Job Description:

We have an urgent opening for the post of Client Support Associate for a reputed company for their office at Gujrat(Vadodara).

Job Description:

  • As a Client Support Associate, you will need to be a great listener as you work to troubleshoot and understand issues. You will work to resolve issues upon initial contact (i.e., "first call resolution"), and prevent future issues whenever possible by educating our Clients and reviewing their accounts. You will oversee all problems to resolution, even when delegated to other teams. 
  • You will provide engaging, responsive, timely telephone and email support to Consumer Clients, Sales, and other internal team members. You will be the point of contact for the Consumer and/or Sales team member as you keep them informed of the status of open issues while actively working to troubleshoot and resolve them. You will play a role in retention as you communicate collaboratively with Sales to address any Consumer issues. 
  • Client Support Associate must maintain a strong understanding of the products and services of Autotrader. Adhere to all policies, procedures, and guidelines. Understand the organization (departments, personnel, and their responsibilities). Develop or improve on internal systems knowledge. 
  • Being a Client Support Associate, you will need to be flexible as you adjust to changing duties and responsibilities as the department and the company evolve.  Additional projects, assignments or responsibilities may be assigned in order to assist the department/company meet their objectives and providing the Ultimate Service to our Clients. 

Requirement:

  • High secondary or 10+2 diploma with 3 years' experience in a related field; OR any stream graduate degree with 1 year of experience. 
  • Strong computer skills, especially proficient in Microsoft Office, Outlook, and other Internet-based tools.  
  • Strong understanding of business operations (spreadsheets, trends, data)
  • Be Flexible in working hours which is a must. 
  • Excellent oral and written communication skills;  
  • An unerring attention to detail;  
  • The ability to multi-task answering numerous chats/calls and navigating smoothly between both mediums. 
  • A professional demeanor with the ability to take ownership of every chat, call or email and find a solution for every customer. 
  • The ability to think on your feet in a fast-paced environment where messages over chat, call and email come fast and furious;  
  • Experience working as part of a collaborative team – we work together to make sure customers are able to use our products and services without any trouble and excellent experience is provided during every interaction. 


What We Offer: 

  • Transportation allowance 
  • Canteen Subsidy 
  • Night Shift allowance as per process 
  • Schedule Attendance Bonus 
  • Health Insurance 
  • Tuition Reimbursement 
  • Incentive components campaign wise 
  • Work Life Balance Initiatives 
  • Rewards & Recognition 
  • Internal movement through IJP

Note: 9hr shift including 1hr break and 5days working with 2rotaional weekly Offs. Shift timings are majorly starts from evening 5:30 till mid night 3:30am we have shifts. We expect flexibility in shift timings.


  • Associate - Sales & Marketing_ Vadodara

    7 days ago

    Vadodara, Gujarat, India Naman Staffing Full time ₹ 2,40,000 - ₹ 6,00,000 per year

    We have a job opening for the role of Associate - Sales & Marketing with a Reputed Chemical Manufacturing in VadodaraCompany - US based MNC Company which is specialized into Chemical Manufacturing Business. We are hiring for Vadodara in for Effluent Treatment Plant.Position - Associate - Sales & MarketingExperience - 0 to 3 Years...

  • Client Support Associate

    22 hours ago

    Vadodara, Gujarat, India Etech Global Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We're hiring: Client Support Associate – Vadodara location.What We Offer:Transportation allowanceCanteen SubsidyNight Shift allowance as per processSchedule Attendance BonusHealth InsuranceTuition ReimbursementIncentive components campaign wiseWork Life Balance InitiativesRewards & RecognitionInternal movement through IJPWhat You'll Be Doing:Act as the...

  • Associate Client Partner

    2 weeks ago

    Vadodara, Gujarat, India GENNTE Technologies Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    Shift timing: US Shift (7PM IST – 4AM IST)Experience: 0 –1 year (Only Freshers)Employment Type: Full-TimeAbout the Role:We are actively seeking a motivated and detail-oriented Associate Client Partner to join our esteemed team. This position is exclusively open tofemalecandidates who arefreshers or recent graduateswith up toone yearof professional...

  • Operations & Execution Associate - Vadodara

    2 weeks ago

    Vadodara, Gujarat, India MENTOR UNIVERSE - Students' Global Success Plateform Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Operations & Execution Associate Location: Vadodara, Gujarat Type: Full-time | Long-term | High OwnershipRole OverviewWe're looking for a dependable and proactive individual who can help implement ideas, manage ongoing tasks, and ensure smooth execution across multiple projects. This is a hands-on role that requires consistency, clear communication, and a...

  • Client Partner

    4 days ago

    Vadodara, Gujarat, India GENNTE Technologies Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job title:Client PartnerShift:NightsLocation:VadodaraAbout the Role:We are seeking a motivated and detail-orientedAssociate Client Partnerto join our dynamic team. This role is ideal for individuals who are passionate about building strong client relationships, have a keen interest in business development, and are eager to grow within a fast-paced and...

  • Associate

    5 days ago

    Vadodara, Gujarat, India Xpert Sourcing - Property Sourcing For Buyer's Agents Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionXpert Sourcing is a fast growing company. We specialize in providing end-to-end property investment analysis to international clients.Role DescriptionThis is a full-time, on-site role for an Associate located in Vadodara. The Associate will be responsible for assisting in property sourcing by conducting due diligence checks, preparing...

  • Desktop Support Engineer L1-Vadodara

    1 week ago

    Vadodara, Gujarat, India PES Hr Services Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Hiring For CMM5 Level Organization Minimum 2 years of experience in Hardware and Networking.Good troubleshooting skills.Experience in assembling/disassembling computer hardware and components.Understanding of TCP/IP networking. Required Candidate profileDesignation: Desktop Support Engineer L1Location: Vadodara, Gujarat Experience: 1+ YearsContact:...

  • Sales Associate

    2 weeks ago

    Vadodara, Gujarat, India Genexis Biotech Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionAt Genexis Biotech, we are driven by the mission to create ethical, innovative, and sustainable biotechnological solutions. Based in Vadodara, Gujarat, we specialize in manufacturing advanced proteins like cytokines, cell culture media, reagents, and more. Committed to sustainable and cruelty-free science, our R&D team continually pushes...

  • Front Office Executive

    3 days ago

    Vadodara, Gujarat, India VCCI-Vadodara Full time ₹ 2,50,000 - ₹ 4,00,000 per year

    Position Summary:Vadodara Chamber of Commerce & Industry (VCCI) is seeking a well-spoken, well-presented and proactiveFront Office Executiveto manage front desk operations and act as the first point of contact for members, visitors and callers. The role requires a courteous individual with strong communication skills, attention to detail and the ability to...

  • Commission Sales Associate

    7 days ago

    Vadodara, Gujarat, India SattvaFireplast Full time ₹ 3,00,000 - ₹ 9,00,000 per year

    Company DescriptionSattva Fire Plast, based in Vadodara, Gujarat, is a leading manufacturer of construction chemicals specializing in fireproof and heat-resistant plasters that enhance safety and thermal insulation. With over 20 years of expertise, the company, led by a family-driven team, focuses on delivering high-quality, sustainable building solutions....