OUS Dir Business Analysis

2 weeks ago

Hyderabad, Telangana, India Amgen Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Accountabilities:

  • Drive strategic discussions between Amgen India, oUS BAI and supported o-US affiliates about process improvement, standardization, and optimization
  • Accountable for managing the BAI, FE and BAI support teams, including staff selection and integration
  • Accountable for the smooth execution and operation of Amgen India BAI & FE activities and processes
  • Oversees and directs the development of analytics solutions that successfully address business challenges and drive opportunities for oUS BAI and Amgen as a whole, ensuring alignment with the organization-wide business goals and keeping up-to-date on the market leading practices and latest trends
  • Accountable for building and implementing advanced analytics strategies, including the operating model, processes, technical capability and culture required to transform the offerings for BAI & FE
  • Accountable to define the field excellence agenda effectively and efficiently in accordance with agreed standards and business requirements
  • Accountable for efficient customer engagement excellence services, covering CRM administration and customer and sales rep inquiries
  • Embeds the Amgen India within the broader business operating model by aligning key ways of working and processes and driving the adoption of agile delivery approaches for quick insights

Responsibilities:

  • Facilitates strategic discussions about transferring, resource allocation, optimization, standardization and execution of all supported BAI & FE processes
  • Acts as a liaison between oUS BAI organization and Amgen India BAI team to ensure efficient continuous support
  • Responsible to provide oversight of delivery of all Amgen India BAI & FE services for o-US BAI
  • Leads several teams of data and BAI experts that support the delivery and effective transformation of analytics, reporting and field excellence tools, processes ,and services
  • Responsible for 2-8 direct reports and building high-performing teams focused on designing and delivering insights to a diverse set of business customers
  • Serves as the key expert and trusted advisor to senior leaders across the business regarding the use and benefit of analytics and cloud technologies
  • Responsible for managing the relationship with wider Amgen CD&A teams, including developing approaches to support the ambitions of the primary functional scope within BAI & FE using analytics
  • Collaborates with all functional leads and third-party partners to influence and educate the leadership on the value of analytics capabilities, approaches across the data project lifecycle, as well as implementing market-leading data platforms
  • Maintains effective collaboration with commercial and other cross-functional teams to ensure alignment, progress updates and knowledge sharing to enable the Amgen India BAI team

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