Customer Relationship Manager
18 hours ago
We are looking for a proactive and detail-oriented CRM Relationship Manager with hands-on experience in end-to-end customer management within the real estate sector.
Key Responsibilities
- Manage the complete customer lifecycle from booking to disbursement.
- Handle legal documentation, agreement execution, registrations, and collections independently.
- Maintain accurate customer records and follow-ups using HighRise CRM.
- Prepare and track reports using Excel, ensuring data accuracy and timely updates.
- Coordinate with internal teams (Sales, Legal, Finance) to ensure seamless customer experience.
- Address customer queries, documentation issues, and payment-related follow-ups promptly.
Required Skills & Qualifications
- 2–3 years of experience in Real Estate CRM is mandatory.
- Strong proficiency in Excel and HighRise CRM.
- Good understanding of customer processes: booking, agreements, payments, disbursement.
- Excellent communication, coordination, and customer-handling skills.
- Ability to work independently with ownership of the CRM process.
Job Types: Full-time, Permanent
Pay: From ₹50,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
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