Deputy Manager
15 hours ago
Job Description:
Job Summary:
The Deputy Manager / Manager - Technical will oversee technical operations, ensure adherence to testing standards, manage client relationships, and drive process improvements. This role requires expertise in Vibration, IP, ATEX (Explosionproof/Flameproof), Cables and Enclosures, and Appliances Testing (Temperature Measurement, HV, Insulation Resistance, Humidity Conditioning). The individual will lead a team of engineers and technicians to achieve organizational goals and ensure quality and compliance.
Key Responsibilities:
Technical Operations:
- Supervise and manage testing activities, ensuring compliance with relevant standards (ISO, IEC, ATEX, etc.).
- Develop and implement testing protocols and procedures.
- Monitor the performance of technical equipment and coordinate maintenance and calibration.
- Conduct failure analysis and provide technical solutions for clients.
Team Leadership:
- Lead, mentor, and manage a team of engineers and technicians.
- Conduct training sessions to enhance the technical competencies of the team.
- Oversee task assignments, workload distribution, and performance evaluations.
Client Engagement and Reporting:
- Act as the primary technical contact for clients, addressing queries and ensuring requirements are met.
- Prepare and review detailed test reports and technical documents for accuracy and completeness.
- Provide technical support and recommendations to clients based on test outcomes.
Quality Assurance and Compliance:
- Ensure all testing processes comply with national and international standards.
- Work closely with the Quality Assurance team to address any non-conformities and implement corrective actions.
Process and Business Development:
- Identify and implement process improvements to enhance efficiency and reduce costs.
- Support business development by participating in client meetings and presenting technical capabilities.
- Stay updated on emerging trends, technologies, and standards in the testing industry.
Qualifications and Skills:
Educational Requirements:
- Bachelor's or Master's degree in Engineering (Electrical, Mechanical, Electronics, or related fields).
Experience:
- 8–10 years of relevant experience in testing, quality assurance, or technical operations.
- At least 3–5 years in a supervisory or managerial role.
Technical Skills:
- In-depth knowledge of Vibration, IP, ATEX, and electrical safety testing.
- Hands-on experience with testing equipment and troubleshooting.
- Strong analytical skills and ability to interpret complex data.
Soft Skills:
- Excellent leadership and team management skills.
- Strong communication and interpersonal abilities.
- Proven ability to manage multiple projects and meet deadlines.
Certifications (Preferred):
- Certifications in Quality Management Systems (e.g., ISO 9001).
- ATEX or similar technical certifications.
Key Competencies:
- Strategic thinking and problem-solving.
- Customer-focused approach with a commitment to quality.
- Proficiency in technical documentation and report writing.
- Strong organizational and time-management abilities.
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