Front Desk Receptionist
7 days ago
Job Summary
The Front Desk Executive will be the first point of contact for members and visitors at The World Gym & Fitness Centre.
You'll handle client interactions, membership inquiries, and administrative duties while ensuring a welcoming and professional gym environment.
Key Responsibilities
Customer Service & Communication
- Greet and assist members and visitors warmly.
- Handle phone calls, emails, and walk-in inquiries.
- Provide information about gym services, packages, and promotions.
Membership & Billing
- Maintain accurate member records and update membership databases.
- Manage new sign-ups, renewals, and payment collections.
- Issue receipts and maintain financial transaction logs.
Administrative Support
- Schedule appointments or personal training sessions.
- Maintain attendance registers and daily reports.
- Coordinate with trainers and management for daily operations.
Front Desk Maintenance
- Keep the reception area clean, organized, and presentable.
- Manage entry logs and visitor check-ins.
Customer Engagement
- Build rapport with members and help resolve basic queries or complaints.
- Support promotional campaigns, member events, or referral programs.
Job Types: Full-time, Part-time, Permanent, Fresher
Pay: ₹12, ₹25,000.00 per month
Expected hours: 48 per week
Work Location: In person
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