Senior Software Engineer, Full Stack, gUP Engineering

1 week ago

Hyderabad, Telangana, India Google Full time ₹ 8,00,000 - ₹ 24,00,000 per year
Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 5 years of experience with software development in one or more programming languages.
Preferred qualifications:
  • Experience working with Generative AI or ML platforms.
  • Experience with prompt engineering and optimization.
  • Ability to collaborate with cross-functional teams on high-velocity projects.
  • Ability to be comfortable with integrating new Frontend/Backend frameworks for AI based app development.
  • Ability to interpret data metrics and solve problems.
  • Passion for consumer products, customer support, and next-gen technologies.
About the job:

Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.

In gTech Users and Products (gUP), our mission is to advocate for Google's users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more).


Responsibilities:
  • Work with the Guided Support Experience (GSE) partners to analyze user behavior and adapt the GSE platform to best support our different product verticals and deliver products.
  • Analyze every touchpoint across the self-help journey and optimize GSE in that context to drive engagement.
  • Work with product, operations, product verticals and other teams to ensure GSE's success for the product area.
  • Contribute towards improving code health, data hygiene and overall system reliability.

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