Front Office Assistant

I. Position:

Title: Front Office Assistant / Receptionist

Type: Full Time

II. Summary:

Want to work with one of the fastest growing companies in cosmetic dermatology of India? We would be delighted to welcome you to Skin Solutions. Our qualified Dermatologists bring in a wealth of knowledge and expertise which is tailor made and customized according to the patient's needs.

We are looking for a smart Front office assistant who would be responsible for being the

first contact for the patients, scheduling and managing appointments , handling calls , billing, collecting cash, raising receipts and invoices. Proficient in software managing. Creating a good first impression for clients.

III. Responsibilities:

• Reporting to management and performing administrative duties.
• Answering telephone calls, as well as screening and forwarding calls.
• Scheduling and confirming appointments, meetings, and events.
• Welcoming and assisting visitors in a friendly and professional manner.
• Handling basic inquiries and sorting mail.
• Copying, scanning, and filing documents.
• Monitoring office supplies and ordering replacements.
• Keeping the reception area tidy and observing professional etiquette.
• Performing other administrative tasks, if required.
• Handling Disputes, Building good rapport with clients.
• Communication with new and established patients
• Patient registration
• Benefits verification and preauthorization
• Appointment check in, and appointment check out.

IV. Skills:

Required:

• Passionate about customers
• Education Qualification: High school / diploma.
• Formal qualification in office administration, secretarial work, or related training.
• Exceptional ability to create a welcoming environment.
• Experience in answering and screening calls, as well as scheduling appointments.
• Ability to observe business etiquette and maintain a professional appearance.
• Proficiency in appointments scheduling
• Experience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook.
• Working knowledge of printers, copiers, scanners, and fax machines.
• Excellent interpersonal and communication skills.

V. Prior Experience:

• 2-3 years of experience in a similar role.

VI. About Role

Seniority Level : Mid / Senior level;

Job Functions: Nursing / Hospitality

Employment Type: Full time

VII. About Dr Tina's Skin Solutionz : -

We are a Skin clinic offering consultations procedures and treatments to people seeking treatment for their optimized skin in health and disease.

Dr Tina skin solutionz is the state of art skin clinic which is situated in sahakar Nagar hebbal here we offer treatments for skin hair and nail aesthetics of the skin hair and nail is our usp . We specialise in interventions of skin , anti ageing , scar therapy , hair fall control and growth etc. we have been here since the past 12 years and we expertise in giving very patient centric treatments with the latest technology usfda approved machines from all over the world like USA Israel and South Korean. Who are the market leaders for their skills in such devices. We add new technologies every year to our basket of treatments and we are known for being innovative and out-of-the-box thinking.

We are a growing organization and we believe in creating a win win win situation for the team the business owner and the clients and we believe in equal importance to the growth of every person involved in dr skin solutions the process of learning and growth is not only career wise but also in personal skills and financial health and in creating a good quality of life. when you work in Dr Tina skin solutionz you are rest assured that you are coming into a space where the culture of the organization is passionately worked upon . we hand hold our team in aligning their interests and possibilities in career , also giving them a path of growth where they will be able to reach great heights in their career.

We are looking for Individuals who are passionate about their career who are looking for a space in which there is learning and evolving so that they grow, contribute personally and the company is also enriched due to their capabilities.

We look forward to work with you

Job Types: Full-time, Permanent

Pay: ₹9, ₹25,000.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Paid time off

Ability to commute/relocate:

• Sahakar Nagar, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Front desk: 1 year (Preferred)

Language:

• English (Required)
• Kannada (Required)

Location:

• Sahakar Nagar, Bengaluru, Karnataka (Required)

Work Location: In person