Manager - Incentive Calculations

Job Description Summary

Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally. Join us, the future is ours to shape

• Field Force Operations team provides analytics and insights that drive field excellence across clinical, medical, and commercial for Sandoz worldwide.

• Support Incentive Calculations administration, design and governance for Sandoz field force through data driven analytics, and functional & technical expertise.

• Facilitate data enabled decision making and execution for Sandoz internal stakeholders by providing techno-functional expertise in short-term and long-term sales operations and strategy.

• Contribute to FFO teams by involving in various initiatives like knowledge sharing, on- boarding and training support.

• Enable standardization of processes through building process documentation and timely maintenance of knowledge repositories.

Job Description

Your Key Responsibilities:

Your responsibilities include, but not limited to:

• Create and deliver high complexity sales force Incentive Operations support using Javelin as per agreement (timeliness, accuracy, quality, etc.) and drive excellent customer service.

• Design and build Incentive Compensation systems using Javelin.

• Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services.

• Support in creating and maintaining standard operating procedures (SOPs), quality checklists that will enable excellent quality deliverables within the function.

• Support in developing and maintaining knowledge repositories that captures qualitative and quantitative reports of field excellence related trends across Sandoz operating markets, etc. 

• Support team leaders in on-boarding of new associates within the organization, team management and governance of IC operations across region.

• Develop business and IC process awareness for extended list of countries beyond individual alignment to mentor and guide less experienced associates in the team.

• Proactively highlight resourcing, capability and engagement gaps to the team lead. Also share any quality or process risks to the team lead.

• Conduct capability trainings and various knowledge sharing sessions that enables growth and improves quality deliverables across the function.

• Support operational governance with organizational regional and country leadership.

• Ensures exemplary communication with all stakeholders including internal associates, and clients through regular updates with focus on accomplishments, KPIs, best practices, staffing changes and key events.

• Comply with all internal functional operating procedures like time tracking, KPI tracking and reporting, and other internal systems and processes.

• Comply to all Sandoz operating procedures as per legal / IT / HR requirements.

What you'll bring to the role:

Minimum Requirements:

Education (minimum/desirable):

Graduate in Technology or Data Science related domains

Languages:

Fluency in English is prerequisite, while knowledge of other in-scope country languages would be an advantage

Experience:

• Experience (5+ years) in analytics based organization or pharmaceutical company or Pharma services domain

• Should have an understanding of Pharmaceutical business including its regulatory environment

• Strong analytical thinking with problem solving approach

• Should have worked in an international company with exposure to working in cross-cultural environment

• Should be customer service oriented and consultative solution delivery

• Strong and proactive business results-focus, and proven ability to provide insights that increase productivity

• Proven track record of delivery analytics and insights for field excellence and/or data enabled solutions

You'll receive:

Breakdown of benefits received in this role. Include flexible working, learning and development opportunities as well.

Why Sandoz?

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, touched the lives of almost 500 million patients last year and while we are proud of this achievement, we have an ambition to do more

With investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum and entrepreneurial spirit is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged

The future is ours to shape

#Sandoz

Skills Desired

Agility, Analytical Thinking, Brand Awareness, Building Construction, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategy, Media Campaigns, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing, Waterfall Project Management

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