Process Associate-Night Shift

6 days ago


Bengaluru, Karnataka, India Flatworld Solutions (FWS) Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year
  • Excellent written and verbal communication skills in English.
  • Minimum one year of prior experience in a US voice process.
  • Willingness to work in US shifts.
  • Preferred Bachelor of Commerce graduates.
  • Handle both inbound and outbound calls.
  • Respond to customer queries via call, email, or chat.
  • Resolve customer issues in a timely, professional, and friendly manner.
  • Keep accurate records of customer interactions.
  • Computer proficiency - MS Office.


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