Client Services Officer

1 week ago

Delhi, Delhi, India Venture Smarter Full time ₹ 3,60,000 - ₹ 4,20,000 per year
The Role:

Company: Venture Smarter

Work Arrangement: Work From Home

Salary: $3,000 - $3,500/month (Based on experience)

Job Type: Full-Time | Remote

Role Overview:

We seek a highly organized, proactive, and customer-focused Client Services Officer to join our remote team. You will be the primary point of contact for our clients, ensuring they receive outstanding service and support while maintaining long-term relationships that reflect our commitment to excellence.

Key Responsibilities:

  • Serve as the first point of contact for client inquiries via email, phone, or chat
  • Manage client accounts, onboarding, and routine follow-ups
  • Coordinate with internal teams to fulfill client needs and resolve issues promptly
  • Maintain accurate records of client interactions and service requests
  • Prepare reports, track service metrics, and provide feedback for process improvement
  • Build and nurture positive client relationships to support retention and growth

What We Offer:

  • Competitive monthly salary of $3,000–$3,500
  • Fully remote work environment with flexible hours
  • Opportunities for professional growth and advancement
  • Supportive and collaborative virtual team culture

Venture Smarter has been featured in media outlets such as CBS News, Digital Journal, and Go Banking Rates. Check us out – you'll know we're the place to be.

Ideal Profile:

Requirements:

  • Proven experience in customer service or client relationship roles
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Proficiency in using CRM systems and productivity tools
  • A proactive mindset and ability to work independently in a remote environment
  • Bachelor's degree in Business Administration or related field (preferred)
What's on Offer?
  • Work in a company with a solid track record of performance
  • Work alongside & learn from best in class talent
  • Leadership Role

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