Senior Consultant

4 days ago

Pune, Maharashtra, India Icertis Full time ₹ 1,50,000 - ₹ 28,00,000 per year

We are seeking a highly experienced and strategic Resource Management & PMO professional to manage end-to-end resource planning, allocation, and performance tracking for our services teams. This role will serve as a critical link between delivery teams, business leaders, project managers, and talent acquisition partners, ensuring optimal resource deployment, high client utilization, and seamless project delivery. Strong analytical acumen, stakeholder management, and advanced Power BI skills are key to success in this position.Resource Management:Lead resource planning, forecasting, and allocation across global delivery teams.Collaborate with delivery managers and project leads to assess skill requirements and assign optimal resources.Maintain up-to-date Demand-Supply trackers and utilization reports for weekly senior leadership reviews.Manage global staffing for both internal teams and contractor resources across onshore/offshore models.Drive pyramid optimization and utilization improvement initiatives (>85% billable utilization target).Partner with HR and Talent Acquisition to align hiring with forecasted project demands.PMO Oversight:Forecast, monitor, and adjust capacity plans based on evolving business pipelines.Develop and enforce resource deployment governance frameworks and SLAs.Track key performance indicators (KPIs) such as billable utilization, effective utilization, non-billable efforts, and concessions.Provide actionable insights and leadership dashboards to enable strategic decisions.Reporting & Analytics (Power BI Focus):Design, develop, and maintain advanced Power BI dashboards for real-time visibility into resource planning, availability, and project staffing.Analyze utilization trends, identify gaps, and suggest data-driven improvements.Automate and streamline reporting processes to reduce manual effort and enhance data accuracy.Qualifications:Bachelors degree in Business Administration, Project Management, or a related field.10+ years of overall experience, with at least 5 years in a dedicated resource management role.Strong exposure to Professional Services Automation (PSA) tools such as Rocketlane, FinancialForce, or OpenAir.Advanced proficiency in Microsoft Excel and Power BI for creating dashboards and reports.Deep understanding of utilization metrics, capacity planning, and staffing models.Excellent communication, stakeholder engagement, and cross-functional collaboration skills.Demonstrated leadership with a proactive, solutions-oriented approach.Ability to thrive in a fast-paced, matrixed environment with shifting priorities.

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