Business Head – VinFast Showroom

Location:
Electronic City (E-City)

Industry:
Premium Electric Vehicle (EV) Retail

Experience:
8–15 years (Minimum 4–5 years in automotive dealership leadership; EV experience preferred)

About the Role

We are launching a flagship
VinFast Electric Vehicle Showroom
in Electronic City and are looking for a dynamic and experienced
Business Head
to lead the complete business operations. This leader will drive sales, customer experience, profitability, and brand expansion while setting up a world-class EV retail environment.

Key Responsibilities
1. Business Leadership & P&L Ownership

• Drive overall business performance, including P&L, sales growth, showroom profitability, and operational efficiency.
• Plan annual and monthly business targets aligned with VinFast brand strategy.
• Oversee budgeting, cost control, and resource allocation to achieve optimal financial results.

2. Sales & Operational Excellence

• Lead and manage daily sales floor activities, customer walk-ins, lead conversions, and test-drive operations.
• Ensure full compliance with VinFast retail standards, customer experience processes, and showroom presentation guidelines.
• Oversee inventory planning, vehicle availability, delivery timelines, and end-to-end documentation accuracy.

3. 2-Year Strategic Growth Planning

• Prepare and present a
  detailed 2-year strategic growth plan
  covering:
• Sales targets (retail & corporate)
• Market penetration strategy
• Customer acquisition roadmap
• Corporate, fleet, and institutional partnerships
• New revenue opportunities in EV ecosystem
• Review the roadmap quarterly and align with market trends, competition insights, and customer behaviour.
• Work closely with management to implement key initiatives and growth levers.

4. Team Leadership & Development

• Build, train, and lead a high-performing team of Sales Consultants, CRM Executives, Delivery team, and Support staff.
• Conduct regular performance reviews, KPI tracking, and skill development programs.
• Foster a culture of discipline, ownership, customer focus, and premium brand representation.

5. Customer Relationship & Brand Experience

• Ensure a superior customer journey from enquiry to delivery and post-delivery engagement.
• Handle escalated cases, VIP clientele, corporate customers, and high-value prospects.
• Implement showroom events, brand activations, product demos, and customer engagement campaigns.

6. Compliance, Reporting & Coordination

• Ensure adherence to all VinFast OEM processes, audits, and documentation requirements.
• Maintain RTO coordination, insurance tie-ups, finance partnerships, and compliance with legal norms.
• Provide weekly/monthly MIS reports, sales forecasts, market insights, and performance reviews to management & OEM teams.

Qualifications & Experience

• Graduate / MBA preferred.
• 10–15 years in automotive dealership operations with at least 4–5 years in a
  Business Head
  role.
• Experience in premium automotive or EV segment is highly preferred.
• Strong understanding of retail sales, digital lead management, and customer lifecycle management.

Key Skills & Competencies

• P&L Management & Business Planning
• Leadership & Team Development
• High-end Customer Handling
• Market Analysis & Competition Mapping
• Sales Forecasting & Revenue Planning
• Strong Communication & Presentation Skills
• Ability to create and execute a long-term growth strategy

What We Offer

• Opportunity to lead one of the first modern VinFast EV showrooms in the region.
• High-growth environment with exposure to the rapidly evolving EV industry.
• Competitive salary, attractive incentives, and leadership autonomy.
• A chance to build and scale a futuristic automotive retail business.