Sales Cordinator

Contact Number

Job Summary:

We are looking for a Sales Coordinator, reports to CBO, to manage the tracking of patient referrals, documentation of payout claims, and act as the primary point of contact between the sales team, finance department, and hospital staff. The role involves verifying referral sources, ensuring accurate patient documentation, and coordinating with internal and external teams to ensure smooth execution of all referral-related processes. You will also be responsible for submitting payout statements, cross-checking payout statuses, and supporting the sales team with administrative tasks.

Key Responsibilities:

• Patient Referral Tracking & Documentation:
• Track patient referrals and categorize them according to their source: direct walk-ins, doctor referrals, or corporate referrals.
• Maintain accurate and up-to-date records of all referred patients, including personal details, referral source, and the status of each referral.
• Regularly update internal databases and spreadsheets to ensure accurate tracking of patient referral data.
• Referral Payouts Coordination:
• Document and track all referral payouts, ensuring that the details are accurate and aligned with referral agreements.
• Work closely with the finance team to submit referral payout statements on time.
• Monitor the status of payouts and follow up with the finance team to ensure all claims are processed promptly.
• Ensure that payout amounts match the contractual agreements and verify their validity before submitting for processing.
• Verification of Patient Source:
• Cross-check each patient's referral source (direct walk-in, doctor, or corporate) to ensure that the referral information is accurate.
• Conduct hospital rounds or coordinate with hospital staff to confirm the validity of referred patients and verify documentation.
• Maintain a database of all referral sources and track any discrepancies in the referral information.
• Coordination with Sales, Finance, and Hospital Teams:
• Serve as the primary point of contact between the sales team and finance department for all referral-related inquiries.
• Communicate with sales teams to ensure the accurate submission of referrals and related documentation.
• Coordinate with hospital departments to ensure proper patient referral tracking and validation.
• Report Preparation & Data Management:
• Prepare detailed reports on referral activities, including patient status, payout updates, and any pending claims.
• Track referral payout trends, discrepancies, and patterns, and provide analysis to the sales and finance teams.
• Maintain and organize all documentation related to referrals, payouts, and sales reports.
• Hospital Rounds & Patient Validation:
• Visit hospitals (or coordinate with hospital staff) to validate the authenticity of referred patients.
• Ensure that referred patients are properly documented in the system, and that all referral-related paperwork is accurate.
• Report any discrepancies or issues found during hospital rounds to the sales and finance teams.
• Follow-up on Pending Payouts:
• Track and monitor pending payouts to ensure that they are processed within the agreed timeframe.
• Regularly update the sales team and management on the status of pending payouts and follow up with finance as needed.
• Sales Support & Coordination:
• Provide administrative support to the sales team, including preparing and organizing sales materials, schedules, and reports.
• Assist in managing and organizing sales meetings, client appointments, and product/service demonstrations.
• Ensure smooth communication between the sales team, hospital staff, and finance department for all referral-related activities.

Job Type: Full-time

Pay: ₹25, ₹30,000.00 per month

Benefits:

• Provident Fund

Work Location: In person