Customer Service

1 day ago

Chennai, Tamil Nadu, India NatWest Group Full time ₹ 15,00,000 - ₹ 30,00,000 per year

Join us as a Customer Service & Operations Team Manager, Reconciliation & Investigations

  • In this critical role, you'll be planning and managing the optimum capacity for your team
  • We'll look to you as a representative in business meetings to contribute on the impact of reconciliations, compensation and brokerage processes
  • You'll be joining a business which places huge emphasis on learning and development, and will have lots of opportunity for personal and professional growth
  • We're offering this role at associate vice president level
What you'll do

Specialising in Reconciliations & Investigations, you'll be managing operational escalations and disputes, leading process re-engineering and automation initiatives to maximise efficiency gains and ensuring the engagement and development your team. With your leadership, you'll also be making sure that the business unit operates in accordance with stipulated risk management policies and procedures covering market risk, credit risk and operational risk.

You'll also be:

  • Contributing to a stable and robust set of processes to fully support operations
  • Identifying opportunities for improving existing processes, with the aim of increased control and value add to the business and its client base
  • Putting objectives and comprehensive performance indicators in place for your team
  • Overseeing overall employee development and making sure they are in-line with the department's objective and directions
The skills you'll need

To be successful in this role, it's crucial that you have strong leadership skills, coupled with the ability to work well under pressure and to tight deadlines.

You'll also need:

  • Excellent influencing, negotiation and strategic planning skills
  • The ability to adapt and drive a team in a rapidly changing working environment

  • Customer support

    2 weeks ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,300 - ₹ 13,300 per year

    Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 6:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Address: 269Q+4X9, Government Data Centre Rd, Surya Nagar, Kotturpuram, Chennai, Tamil Nadu 600085Link: Job...

  • Service Advisor

    1 week ago

    Chennai, Tamil Nadu, India TATA AUTOMOBILE SERVICE CENTRE Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled.Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians with the information...

  • Customer Service

    2 weeks ago

    Chennai, Tamil Nadu, India NatWest Group Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Join us as a Customer Service & Operations Cash Management AnalystYou'll deliver customer and business outcomes by fulfilling customer's transactions and queries, supporting business processes, policies and procedures, and understanding customer and business needs, taking larger ownership of the customer deliverablesWe'll look to you to follow process steps...

  • Customer Service

    3 days ago

    Chennai, Tamil Nadu, India RBS Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Join us as a Customer Service & Operations AnalystWe'll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesYou'll be able to showcase your knowledge and enthusiasm as you deal...

  • Customer Service

    3 days ago

    Chennai, Tamil Nadu, India Natwest Digitalx Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Join us as a Customer Service & Operations AnalystWell look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needsYoull be liaising with customers and businesses to accurately collect information in order to solve their queriesYoull be able to showcase your knowledge and enthusiasm as you deal...

  • Customer Service

    1 day ago

    Chennai, Tamil Nadu, India SBI MUTUAL FUND (SBIMF) Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    We are looking to hire a Customer Service Officer to bring in excellence in service. Candidate needs to be service oriented, excellent communicator and able to handle customer inquiries accurately, promptly and within TAT.Roles and ResponsibilitiesMaintains a positive, professional demeanour and supports an environment that values uncompromising excellence...

  • Customer Service

    6 days ago

    Chennai, Tamil Nadu, India Matrimony Full time ₹ 2,00,000 - ₹ 12,00,000 per year

    Customer ServiceTamil NaduPosted On07 Oct 2025End Date09 Oct 2025Required Experience0 - 1 YearsBasic SectionNew Job Title-No. Of Openings50BANDBand 1GradeLevel 1DesignationCustomer Service AssociateCampus/Non Campus-Employment Type-Requisition TypeNewEmployee Category-TAT30Closing Date09 Oct 2025OrganisationalCompanyMatrimony.ComBusiness UnitMM-Bharat...

  • Customer Relationship Officer

    2 weeks ago

    Chennai, Tamil Nadu, India Ogfs Business Service Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Responsibilities:* Build strong customer relationships* Manage customer queries via phone & email* Maintain high levels of customer satisfaction*Responsible for marketize &promote our products ,service ,offers and process.* Generate leads

  • Customer Service

    5 days ago

    Chennai, Tamil Nadu, India RBS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join us as a Customer Service & Operations AnalystIn this customer centric role, you'll deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesThis is an opportunity to be recognised as a...

  • Customer Service

    2 weeks ago

    Chennai, Tamil Nadu, India Natwest Digitalx Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We're offering this role at associate vice president level Join us as a Customer Service & Operations Delivery AnalystTake on a new role, where youll make sure that project deliverables remain on track and that operations are effectively engaged during change mobilisationWell look to you to analyse, assess and deliver projects and change initiatives and...