Manager - Forwarding Operations - Global Service Centre
3 days ago
- Serve as the main liaison for business stakeholder post-project delivery to support successful operational integration.
- Monitor, troubleshoot, and resolve/drive resolution with technical, operational, business teams (e.g., API, EDI, file-based interfaces) related to customer systems.
- Provide documentation, training, and guidance to ensure operational teams can maintain integrations independently.
- Coordinate internally with development, product, and customer success teams to address escalations or configuration changes.
- Track integration stability and performance to ensure ongoing reliability and compliance with SLAs.
- Maintain clear records of support activities, customer communications, and technical findings in ticketing or CRM systems.
- Recommend process improvements based on recurring issues or feedback from customers.
- Support new feature rollouts or version upgrades that impact integrated customers.
- Drive change requests through project management end to end
- Maintain a knowledge base and support materials to assist customers with common issues or questions.
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Navi Mumbai, Maharashtra, India DP World Full time ₹ 12,00,000 - ₹ 36,00,000 per yearRole Purpose: The role will lead the global team of Finance & Accounting professional, supporting all the regions & will be required to establish effective process controls, gain productivity and transform the process.Designation:Assistant General Manager – Forwarding Finance – Global Service CentreBase Location:Navi MumbaiReporting to:Deputy General...
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Mumbai, Maharashtra, India DP World Full time ₹ 20,00,000 - ₹ 25,00,000 per yearDescriptionAbout DP WorldTrade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000...
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Navi Mumbai, Maharashtra, India, Maharashtra DP World Full timeRole Purpose: The role will lead the global team of Finance & Accounting professional, supporting all the regions & will be required to establish effective process controls, gain productivity and transform the process.Designation: Assistant General Manager – Forwarding Finance – Global Service CentreBase Location: Navi MumbaiReporting to: Deputy General...
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Mumbai, Maharashtra, India DP World Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAbout DP WorldTrade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees...
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Forwarding Operations Senior Specialist
2 weeks ago
Navi Mumbai, Maharashtra, India DP World Express Logistics Private Limited Full time ₹ 5,00,000 - ₹ 12,00,000 per yearSenior Specialist - Forwarding Operations - Global Service Centre About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a...
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Navi Mumbai, Maharashtra, India DP World Full time ₹ 12,00,000 - ₹ 24,00,000 per yearAbout DP WorldTrade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees...
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Navi Mumbai, Maharashtra, India DP World Full time ₹ 3,00,000 - ₹ 6,00,000 per yearAbout DP WorldTrade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees...
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Navi Mumbai, Maharashtra, India DP World Full time ₹ 40,00,000 - ₹ 80,00,000 per yearDescriptionAbout DP WorldTrade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000...
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Navi Mumbai, Maharashtra, India DP World Full time ₹ 20,00,000 - ₹ 25,00,000 per yearServe as the main liaison for business stakeholder post-project delivery to support successful operational integration.Monitor, troubleshoot, and resolve/drive resolution with technical, operational, business teams (e.g., API, EDI, file-based interfaces) related to customer systems.Provide documentation, training, and guidance to ensure operational teams can...
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Navi Mumbai, Maharashtra, India DP World Full time ₹ 5,00,000 - ₹ 12,00,000 per yearJob DescriptionAbout DP WorldTrade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than...
