Cluster Manager

1. Business Development & Sales

• Drive sales targets across all branches in the cluster.
• Develop and implement business strategies to increase loan book size.
• Identify new markets, channel partners (DSAs), and growth opportunities.
• Ensure healthy product mix and profitable sourcing.

2. Team Management

• Manage, coach, and mentor Branch Managers and their teams.
• Monitor productivity and ensure performance of field and branch staff.
• Conduct regular training and reviews for sales and credit teams.

3. Operational Excellence

• Ensure smooth day-to-day operations at all branches.
• Maintain TAT for login-to-disbursement process.
• Ensure adherence to company policies, compliance, and regulatory norms.

4. Credit & Risk Management

• Coordinate with the credit team for quality sourcing and file approval.
• Monitor delinquency levels and support collection efforts.
• Conduct periodic audits and quality checks.

5. Relationship Management

• Maintain strong relationships with customers, builders, and channel partners.
• Ensure excellent customer service and grievance redressal.

Job Types: Full-time, Permanent

Pay: Up to ₹800,000.00 per year

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Internet reimbursement
• Leave encashment
• Life insurance
• Provident Fund

Education:

• Bachelor's (Preferred)

Experience:

• Total: 2 years (Required)

Language:

• English (Required)
• Kannada (Required)

Work Location: In person