Business Expert

Job Description

WHAT YOU'LL DO
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We are looking for a Business Expert with a strong understanding of business processes, data, and collaboration to join our Sales Data team. As a Business Expert, you will act as a bridge between our business stakeholders and technical teams, ensuring that requirements from stores, accounting, and reporting functions are clearly understood and translated into effective data solutions.

Key Responsibilities:

• Identify, analyze, and document business needs related to store sales data collection, validation, storage, and consumption.
• Collaborate closely with experience and product teams to design and implement digital shop reporting solutions that meet business, legal, and compliance requirements for multiple markets.
• Act as the link between end users, product managers, and developers — ensuring clarity and alignment on priorities and desired outcomes.
• Partner with store and finance stakeholders across countries to understand local legal variations and operational dependencies.
• Ensure that the product's outputs meet store operational, reporting, and accounting requirements, supporting business-critical functions.
• Support defining and monitoring KPIs for product initiatives to ensure measurable business impact.
• Create clear instruction documents, user guides, and walkthroughs for store colleagues and other end users to support smooth adoption of new digital reports and tools.
• Continuously identify opportunities for improvement and propose new ideas that enhance the product's business impact.
• Support product planning and backlog refinement with insights on user needs, compliance requirements, and operational value.

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WHO YOU'LL WORK WITH
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Product team
– You will be part of a cross-functional product team that works with global stakeholders — including store representatives, accounting and compliance teams, and experience layers — to deliver reliable, compliant, and business-relevant data services.

The Sales Data product sits within H&M's Business Tech organization and is responsible for collecting, storing, and distributing store sales data across the global ecosystem in a compliant and efficient way. Our mission is to ensure that every sales transaction from every store reaches the right business, accounting, and analytical stakeholders reliably and securely.

We operate in the component layer, working closely with product and experience teams to provide data services that fuel critical business operations, reporting, and analysis. As we move towards digitalization, one of our key focus areas is replacing paper-based shop reports with digital reports hosted on our product platform — a transformation that will improve efficiency, reduce paper costs, and modernize store operations across markets.

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WHO YOU ARE
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We are looking for people with…
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• 4-6years Experience in business or product roles involving data-driven or operational systems, preferably within retail or finance domains.
• Good understanding of data lifecycle management, including data quality, compliance, and reporting.
• Ability to capture, document, and translate business requirements into clear actionable input for technical team.
• Experience working with cross-functional teams and global stakeholders.
• Self-leadership and ownership mindset — comfortable working independently and driving initiatives.
• Knowledge of Agile ways of working (Scrum/Kanban).

WHO WE ARE
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H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU'LL LOVE WORKING HERE
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At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​

• We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe.
• All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET.
• In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

JOIN US
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Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it's our people who make us who we are.​

​Take the next step in your career together with us. The journey starts here.​

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We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
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Additional Information

This is a full-time position based in Bengaluru, India.

Apply by sending in your CV in English as soon as possible, but no later than the Date of 30th Nov. Due to data policies, we only accept applications through career page.