Senior HR Business Partner

1 day ago

Bengaluru, Karnataka, India 9c5bf177-779d-4b2b-b9ae-4c50293fd721 Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Role Name: Senior HR Business Partner

At Kapture CX, we are looking for an HR Business Partner in our Human Resources team.

Who are we?

Kapture CX is a leading SaaS platform that helps enterprises automate and elevate customer experience through intelligent, AI-powered solutions. We partner with enterprises across industries to bring scalable automation and insight-driven efficiencies to their CX operations.

Kapture CX is headquartered in Bangalore and we have offices in Mumbai and Delhi/NCR in India, in addition to offices in the USA, UAE, Singapore, Philippines and Indonesia.

What is this role all about?

In this role, you will act as a trusted advisor to business leaders and employees, enabling high performance, driving people effectiveness, and building a strong, scalable culture. You will partner closely with leadership to solve complex people challenges, shape talent strategy, and support the growth of our rapidly scaling organization.

Sounds interesting?

Here's a more detailed description of what you will do in this role:

  • You will partner with business leaders to understand organizational priorities and build people strategies that support growth and performance.
  • You will solve complex people issues using data, insights, and sound judgment, helping leaders make better decisions.
  • You will drive core HR programs for your Business Units (talent reviews, performance management, engagement, workforce planning, etc) ensuring seamless execution.
  • You will design and lead interventions to strengthen culture, employee experience, upskilling and cross-functional collaboration.

This is a Bangalore-based role. We work five days a week from the office, as we believe in-person interactions fuel innovation and agility.

What does success look like in this role?

Success in this role means you become a strategic thought partner to leadership, build high trust with teams, drive measurable improvements in engagement and performance, and strengthen the people foundation needed for rapid growth.

What would make you a good fit for this role?

Here are the basic requirements:

  • You have 4-6 years of experience in HRBP roles supporting fast-paced teams.
  • You have experience working closely with senior leadership and influencing decisions in a high-growth environment.
  • You have a strong understanding of HR fundamentals and organizational design.
  • You are comfortable handling ambiguity and navigating a rapidly evolving business.

What are the most critical skills for this role?

  • You are an exceptional communicator who can influence without authority.
  • You use data and structured thinking to diagnose issues and propose solutions.
  • You have strong problem-solving, conflict-resolution, and coaching skills.
  • You have high energy and ownership, and thrive in fast-changing, high-growth environments.

You will have an advantage if you:

  • Have experience in SaaS, tech, or other high-growth product organizations.
  • Have exposure to org design, change management, or leadership development.
  • Bring strong analytical capabilities, including comfort with HR metrics and dashboards.

Why should you be interested?

Here's what you will gain from this role:

  • A high-impact HRBP role where you directly shape business outcomes and influence senior leadership.
  • The opportunity to work in a rapidly scaling AI-based SaaS environment.
  • The chance to build and drive people practices that will shape the future of Kapture CX.

Does this sound like you?

Click the Apply button to let us know

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