Jira Administrator

Atlassian Administrator / Jira Administrator (3-5 years of experience only)

Job description:

Job Title: Atlassian Administrator / Jira Administrator

Location: Ahmedabad - Onsite

Duration: 3-5 years experience

About the Role

We are seeking an experienced Atlassian Administrator to manage and optimize our Jira and Confluence environments. This role involves end-to-end administration, workflow customization, user onboarding/offboarding, tool integrations, reporting, and ensuring governance across enterprise-scale instances. The ideal candidate must have deep hands-on experience with Jira Cloud and the Atlassian ecosystem.

Key Responsibilities

1. Instance Administration

2. Create and configure Jira projects using standardized templates and schemes.

3. Customize Jira setups: custom fields, screens, issue types, workflows, boards, etc.
4. Design and maintain permission schemes, roles, and groups.

5. Ensure compliance with enterprise governance and security frameworks.

6. Security & Access Management

7. Manage user access, authentication, SSO, and identity provider configurations.

8. Partner with InfoSec and IT teams to ensure policy alignment across global instances.

9. Maintain secure and compliant administration of all Atlassian tools.

10. Workflow & Automation

11. Configure and enhance workflows to support Agile teams.

12. Implement Jira automation rules to reduce manual effort.

13. Optimize existing workflows and processes for better efficiency.

14. Integrations & Add-Ons

15. Configure integrations with engineering, CI/CD, and product management tools.

16. Manage and evaluate marketplace add-ons to support SDLC processes.

17. Support Jira REST API and webhook integrations for data-driven visibility.

18. Reporting & Analytics

19. Create custom dashboards and reports for leadership and Agile teams.

20. Define and track meaningful metrics related to delivery health and productivity.

21. Support teams with insights for improved planning and execution.

22. Support & Enablement

23. Provide application support for Jira and Confluence users.

24. Maintain documentation, governance standards, and training materials.

25. Collaborate with procurement and leadership on licensing, billing, and renewals.

26. Governance & Instance Management

27. Participate in Jira instance migrations, consolidations, and standardization efforts.

28. Ensure system stability, data integrity, and adherence to audit/change management processes.
29. Drive continuous improvement across Atlassian tool usage and governance.

What You Bring

• 3+ years of hands-on experience administering Jira Cloud in enterprise environments.
• Strong knowledge of the Atlassian suite (Jira, Confluence, Marketplace apps).
• Solid understanding of Agile methodologies (Scrum, Kanban).
• Experience with test management tools, CI/CD integrations, and DevOps toolchains.
• Proficiency with Jira REST APIs, webhooks, and scripting.
• Excellent documentation and communication skills.
• Strong analytical and problem-solving mindset.
• Ability to work independently within a distributed, global environment

Job Types: Full-time, Permanent

Pay: Up to ₹80,000.00 per month

Ability to commute/relocate:

• Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Jira Cloud: 3 years (Preferred)
• Total : 3 years (Preferred)
• CI/CD pipeline: 3 years (Preferred)

Work Location: In person