Business Intelligence Analyst

2 days ago

Bengaluru, Karnataka, India UST Full time ₹ 3,00,000 - ₹ 9,00,000 per year

Role Description
Who we are:
At UST, we help the world's best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at .

Summary
We are looking for Business Intelligence Analyst who is responsible for accurate tool and customer data while supporting critical business processes across SAP, CPQ, CRM, and Install & Warranty systems. The position requires equal focus on Business process execution and technical proficiency, working closely with GIS, Field Service, Sales, Marketing, and Pricing to maintain seamless operations.

Key Responsibilities

  • Maintain Accurate tool and customer data across SAP and related databases.
  • Enable cross-functional teams with reliable data, timely insights, and process support.
  • Streamline and manage requests through RMS and ServiceNow for operational efficiency.
  • Collaborate on projects and UAT to enhance tool database and connected systems.
  • Deliver actionable insights and ad-hoc reports to drive informed business decisions.

Required Skills
Business Process Skills (50%):

  • Basic Understanding of CRM, CPQ (Pricing & Quote).
  • Knowledge of Install & Warranty workflows would be an advantage.
  • Ability to work with Cross-functional and GIS teams

Technical Skills (50%):

  • SAP: Moderate proficiency in transactional activities and Custom Tables.
  • SQL: Ability to query and validate data.
  • Tableau: Dashboard creation and reporting.

Qualifications
Graduate B.E. or BSc or BCA with analytical and stepwise approach to help resolve business team issues.

Preferred Qualifications

  • Strong analytical and problem-solving skills.
  • Quick learner with ability to adapt to complex processes.
  • Excellent communication and stakeholder management.

What We Believe
We're proud to embrace the same values that have shaped UST since the beginning. Since day one, we've been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do.
Humility
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
Humanity
Through business, we will better the lives of those less fortunate than ourselves.
Integrity
We honour our commitments and act with responsibility in all our relationships.
Equal Employment Opportunity Statement
UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
UST
reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

  • To support and promote the values of UST.
  • Comply with all Company policies and procedures

Skills
Business Intelligence,SAP and SQL,Tableau

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