Program Manager
3 hours ago
Job Description: Program Manager – EdTech Projects (Training Courses Across Colleges)
Overview
The Program Manager will lead, manage, and scale EdTech training programs delivered across colleges and educational institutions. This role involves overseeing end-to-end planning, coordination, and execution of training courses, ensuring high-quality delivery, stakeholder alignment, and achievement of learning outcomes. The candidate will serve as the primary bridge between internal teams, colleges, trainers, and technology partners.
Roles And Responsibilities
- Program Planning & Strategy
- Develop program roadmaps for training courses delivered across multiples colleges.
- Define program goals, success metrics, timelines, and delivery structures.
- Coordinate with academic institutions to understand training needs and customize learning modules accordingly.
- Align with internal leadership on program direction and reporting.
- Program Execution & Delivery
- Oversee day-to-day execution of EdTech training programs across multiple campuses.
- Coordinate trainer schedules, batches, course materials, and assessments.
- Ensure all training sessions meet quality, engagement, and content delivery standards.
- Monitor attendance, performance, engagement, and outcomes for each batch.
- Stakeholder Management
- Serve as the primary point of contact for colleges, faculty coordinators, and training partners.
- Work closely with trainers, curriculum teams, technical teams, and support staff.
- Conduct regular review meetings with colleges to track progress and resolve issues.
- Handle escalations, concerns, or operational challenges effectively.
- Operations & Coordination
- Manage onboarding of colleges, trainer allocations, project timelines, and resource planning.
- Ensure all digital tools, LMS platforms, and technical setups are properly implemented and supported.
- Oversee documentation, reports, dashboards, and tracking systems for program performance.
- Maintain compliance with academic and institutional guidelines.
- Quality Assurance & Improvement
- Review training quality, delivery effectiveness, and student feedback.
- Identify areas for improvement and implement enhancements.
- Track KPIs and prepare periodic performance reports.
- Budgeting & Resource Management
- Assist in planning program budgets and resource allocation.
- Optimize trainer deployment, material production, and operational costs.
Education
Required Skills & Qualifications
- Bachelor's or Master's degree in Education, Management, Engineering, or related fields.
- MBA or equivalent preferred.
Experience
- 5+ years of experience in Program/Project Management, EdTech operations, Training Management, or Academic Coordination.
- Experience working with colleges or training institutions preferred.
Technical & Functional Skills
- Strong understanding of EdTech platforms, LMS tools, and digital training workflows.
- Ability to manage multiple parallel programs.
- Excellent planning, scheduling, and organizational skills.
- Proficiency in MS Office, Google Workspace, and project management tools.
Soft Skills
- Excellent communication and stakeholder management.
- Strong leadership and coordination capabilities.
- Problem-solving mindset and ability to handle escalations.
- High attention to detail.
Preferred Attributes
- Experience managing large-scale training programs across colleges.
- Familiarity with curriculum development and upskilling programs.
- Ability to travel when required.
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