Infrastructure Specialist- PM

Job Title: Project Manager

Department: Information Technology and Digital Transformation

Reports To: Head of PMO

Location: Gurgram

SUMMARY

The Project Manager will lead large, complex projects and full life cycle programs. This position is responsible for the entire project scope and project needs to ensure successful delivery on time, within scope, and within budget. The Project Manager will coordinate activities across cross-functional teams, clients, and business units, in addition to managing stakeholder expectations.

ESSENTIAL FUNCTIONS

Business Analysis

• Analyze and gather requirements
• Draw up SOW and Business Case documents

Project and Program Demand Management

Project and Program Initiation, Planning, and Execution

• Develop detailed project plans
• Assign resources and coordinate activities
• Manage resources (time, budget, people, etc.)
• Define project scope, goals, and deliverables
• Conduct steering committee meetings and utilize communication plans
• Maintain real-time visibility for projects, including RAID logs, dashboards, and reporting
• Prepare test cases and obtain stakeholder sign-off

Leadership

• Develop communication plans and cadence
• Facilitate project meetings and steering committee calls

Risk Management

• Identify risks early and develop mitigation strategies
• Ensure compliance with organizational policies and adherence to review boards

Reporting

• Provide project/program status reports to project teams, steering committee, and senior leadership
• Use dashboards within the PM tool to ensure compliance with PMO governance standards

Project Closure

• Ensure proper project closure is completed
• Hand over documentation to helpdesk/support teams
• Conduct benefits realization and project surveys

Stakeholder Management

• Serve as the primary point of contact for the project among all stakeholders
• Manage expectations and ensure clear, regular communication on project status

Additional Responsibilities

• Flexibility for calls with regional counterparts or stakeholders in other time zones
• Collaborate with the PMO team on rollout of PMO governance, standards, and assistance to business units

REQUIRED SKILLS

• Ability to work independently to complete projects and tasks
• Proficiency in understanding and communicating IT-related concepts, technologies (especially networking), and industry methodologies
• Proficiency in project management tools such as Wrike, Jira, and MS Project
• Proven experience managing successful teams and resolving complex issues
• Strong stakeholder engagement skills with the ability to present key information clearly
• Proven track record of delivering projects within time, scope, budget, and resource constraints
• Experience managing large, complex projects
• Experience coordinating remotely with IT teams across Asia Pacific
• Ability to drive weekly project meetings, send weekly project summaries, and proactively follow up on outstanding items independently

PREFERRED EXPERIENCE AND QUALIFICATIONS

• Bachelor's degree in IT, Business Management, Engineering, or a related field
• 6+ years of IT project and program management experience
• Certifications such as PMP, PgMP, Agile, or Scrum (preferred)
• Experience working in an MNC environment, preferably with Asia Pacific exposure
• Prior experience managing IT hardware upgrade and IT network migration projects across multiple countries

ENVIRONMENT

• 100% performed in a climate-controlled office environment under normal working conditions.
• Regular activities include sitting, standing, walking, using hands and fingers to handle objects, reaching, talking, and hearing.
• Occasional stooping, kneeling, and crouching required; must be able to lift or exert force up to 13 kg.

ADDITIONAL INFORMATION

• Follow Company HR policies, Code of Business Conduct, and departmental procedures.
• Protect confidential company information and maintain punctual and regular attendance.
• Follow safety practices in all activities.
• Responsibilities may change periodically based on business needs.
• This description is not exhaustive and may evolve to include additional duties or responsibilities as required.