Implementation Manager

20 hours ago

Baner Rd Baner Pune Maharashtra India AutonomIQ Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Company Description

AutonomIQ (a sauce labs company) is a cloud platform that enables product and IT teams to autonomously test, release and deploy software, thereby increasing velocity of software releases without compromising quality. With pre-built integrations to common web applications and SaaS providers, customers can instantly create test cases, generate test scripts and test data, and execute tests. Using deep-learning and AI algorithms, AutonomIQ detects changes, enables self-healing for test assets and provides advanced diagnostics. In real world situations, AutonomIQ has been shown to provide over ~50% improvement in speed and quality compared to existing tools and techniques. 

Job Description

Job Responsibilities:

  • Own, lead and manage all ongoing implementation(s) and POCs from concept through implementation & release. 

  • Understand technical aspects of the product and demo to potential customers.

  • Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.

  • Develop Customer Success assets and methods, and work with the Key Account Managers from Sales to create new or refine existing onboarding materials.

  • Lead mining and client relationship geographically dispersed to deliver technology projects on time

  • Maintain end-to-end accountability for customer satisfaction and overall delivery excellence

Must Have;

  • 10+ years of technology project management experience, with preference for candidates that have worked in customer-facing roles (consulting, implementation, account management, etc.).

  • Ability to create project plans, communication plans, SOWs, and all standard project documentation.

  • Maintain high levels of customer engagement with a focus on customer satisfaction and loyalty.

  • Any software development experience would be a plus.

  • Programming / Scripting experience in Python or Java, one of the languages is preferable

  • Candidates with onsite implementation experience preferred

  • Other key competencies will include MS Projects, Project planning, Risk Management, Negotiation & Decision making, Team work, Planning & Conflict Management, Adaptability and Communication skills.

  • Extremely strong communication and presentation skills.

  • PMP or similar certifications are advantageous.

Qualifications

BE / BTech

Additional Information

Flexible Working Hours
Product Start Up Culture
Remote Work

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