Principal Technical Program Manager

About Zscaler

Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

Our Engineering team built the world's largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy.

We are looking for an experienced Principal Technical Program Manager to Join our Information Security Compliance Team. Reporting to the Director, Information Security Compliance, you'll be responsible for

• Leading the technical strategy, design, and successful delivery of compliance processes and solutions related to internal controls, access management, and critical regulatory alignment (ISO 27001, SOC 2, HITrust,PCI, etc.)
• Integrating Compliance into SDLC & Infrastructure, Partner deeply with Security, IT, Engineering, and Product teams to embed compliance requirements directly into Zscaler's products, software development lifecycle (SDLC), and cloud infrastructure (AWS, GCP & Azure)
• Developing the refined technical workflows for critical areas like user access, segregation of duties, and access reviews, ensuring a balance between stringent compliance needs, usability, and operational scalability
• Converting complex regulatory and audit expectations into practical, secure, scalable, and technologically efficient internal processes and technical controls
• Leading and mentoring a team of compliance analysts, guiding them in understanding technical controls, fostering a culture of accountability, continuous improvement, and technical problem-solving within the compliance domain

What We're Looking for (Minimum Qualifications)

• 10-12 years of progressive experience in technical program management, software engineering, systems architecture, or other deeply technical roles, ideally with significant exposure to or responsibility for security and compliance initiatives
• Deep understanding of how modern systems are built, secured, and operated. While coding proficiency isn't required, you must be comfortable diving into technical architectures, discussing implementation details with engineers, and conceptualizing how controls integrate into real-world, dynamic environments
• Practical experience and hands-on exposure to public cloud platforms (e.g., AWS, GCP) and familiarity with their security and compliance frameworks
• Hands-on experience with IAM/IGA tools and processes, including user access reviews, access certification, and entitlement workflows within technical systems

What Will Make You Stand Out (Preferred Qualifications)

• Demonstrate track record of leading complex, cross-functional projects that involve implementing or improving technical controls alongside developers, architects, and IT teams. Experience leveraging technology to optimize processes and develop robust technical solutions for compliance objectives is highly valued

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At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more

Learn more about Zscaler's Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.