Logistics & Support Executive
2 days ago
Location:
Hyderabad
Role Type:
Full-time, On-site
Salary:
₹25,000–35,000/month (depending on experience)
About Us:
Suganda Skincare is a fast-growing skincare brand known for science-backed formulations and strong customer love. We're looking for a smart, reliable, process-driven
Logistics & Support Executive
who can own dispatch, inventory, marketplace shipments, and customer support.
Role
- Handle order processing for Suganda's website
Amazon/Nykaa/Flipkart Shipments
- Create shipments on Seller Central / Vendor Central
- Prepare bulk boxes, labels, carton manifests
Inventory Management
- Maintain Finished Goods (FG) stock levels
- Highlight low stock, expiry, and replenishment needs
Customer Support
- Handle incoming customer calls
- Support with product queries, order tracking, and complaints
Reporting & Coordination
- Create daily dispatch and inventory reports
- Coordinate with factory team for FG replenishment
Experience
- Graduate
- 2–3 years experience in D2C logistics/customer support
- Experience with Shiprocket, Amazon Seller Central
- Excellent communication skills for calls
- High empathy towards customers
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