Network Support Engineer
7 hours ago
About Cinesoft
Cinesoft Pvt Ltd is a fast-growing media technology company specializing in IPTV, OTT, UGC, and CDN solutions. We design and develop scalable streaming platforms, delivering high-quality digital content experiences for global clients. Our products empower broadcasters, ISPs, and content creators with reliable, secure, and innovative streaming technologies.
About the Role:
We are looking for a motivated Network Support Engineer (Fresher) with strong fundamentals in networking and Linux. The ideal candidate should have completed CCNA / RHCE certifications and possess hands-on knowledge in troubleshooting network and system-related issues.
Key Responsibilities:
- Monitor network performance, uptime, and alerts through NOC tools.
- Troubleshoot L1/L2 issues related to connectivity, routing, and system performance.
- Support Linux server operations, user management, and basic configurations.
- Perform routine network health checks and system updates.
- Assist in configuring switches, routers, firewalls, and load balancers.
- Document incidents, resolutions, and escalation workflows.
- Coordinate with senior engineers for complex issues and customer support.
Required Skills & Qualifications:
- CCNA certification (knowledge of routing, switching, TCP/IP, VLANs, DHCP, DNS).
- RHCE or strong Linux administration skills (CLI, file systems, services).
- Understanding of basic security concepts: firewalls, access lists, VPNs.
- Familiarity with troubleshooting tools such as Wireshark, Ping, Traceroute.
- Good communication and problem-solving abilities.
- Ability to work in shifts (NOC/Support based role).
Preferred Skills (Not Mandatory):
- Exposure to monitoring tools (Zabbix, Nagios, Grafana).
- Basic knowledge of IPTV/OTT streaming protocols (HLS, DASH, RTP).
- Understanding of cloud or virtualization (AWS, VMware).
Education:
- BCA/ B.Tech / B.Sc / Diploma in Computer Science, IT, Electronics, or related fields.
Experience:
- Freshers or up to 1 year experience in networking or Linux support.
How to Apply:
Send your resume to with the subject: Network Support Engineer – Application
Job Types: Full-time, Permanent, Fresher
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