Customer Operations Intern
1 week ago
Location: Sector 27, Gurugram (Work From Office)
Working Days: Monday to Saturday
Timings: 9:00 AM – 6:30 PM
Stipend: 8, ,000/monthly
About Us:
Divine Hindu – India's fastest-growing spiritual lifestyle brand. We are on a mission to make authentic spiritual products & services accessible to every household in India and beyond.
What You'll Do:
- Handle day-to-day customer queries via calls, WhatsApp, and emails.
- Assist customers with order updates, exchanges, returns, and product-related information.
- Coordinate with the operations & warehouse team to ensure smooth order processing.
- Document and escalate recurring issues to improve overall customer experience.
- Support in analyzing customer feedback and preparing reports.
- Learn end-to-end processes of a fast-growing D2C brand.
Requirements:
- Freshers/Final-year students can apply.
- Strong communication skills in Hindi & English (regional language is a plus).
- Basic knowledge of MS Excel/Google Sheets.
- Eager to learn, adaptable, and customer-first mindset.
- Ability to work 6 days a week in a fast-paced environment.
Perks:
- Stipend: ₹10,000 – ₹15,000 per month (performance-based).
- Certificate of Internship + chance to convert into full-time.
- Exposure to real-time D2C operations, customer success, and e-commerce growth.
Kindly share your resume
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