Content and Communication Manager

3 days ago

Bengaluru, Karnataka, India Paytm Services Private Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Content and Communication Manager – Paytm Money

Content and Communication Manager – Paytm MoneyDesignation: Manager Location: Bengaluru / NoidaCompensation: Competitive, aligned with experience
Role OverviewWe are looking for a Content and Communication Manager who can make investing simple, relatable, and inspiring for millions of Indian consumers. This role blends storytelling, consumer engagement, and performance-driven content strategy to help users discover, understand, and act on their financial goals with Paytm Money.You will lead the entire content and communication ecosystem across brand campaigns, app journeys, SEO-led discovery, and lifecycle marketing. As a player coach, you will be hands-on with writing, ideation, and strategy while mentoring a high-performing team.
What You'll Do1. Lead the Consumer Communication CharterBuild a unified communication strategy that drives trust, clarity, and aspiration among retail investors.Translate business goals into user-focused narratives and campaigns that improve awareness, education, activation, and retention.Define and maintain Paytm Money's brand voice that is conversational, confident, and empowering across all channels.Partner with Product, Growth, Design, and Brand teams to ensure seamless and contextual communication at every touchpoint.2. Create Content That Converts and EducatesDevelop content that simplifies investing across Mutual Funds, Equity, Gold, and MTF, helping users take confident actions.Build multi-format content including in-app messages, blogs, videos, notifications, and newsletters.Launch creative campaigns and content series that drive engagement and strengthen brand love.Balance creativity and performance to ensure every communication drives awareness, activation, or retention.
3. Drive SEO-Led Content GrowthBuild and lead Paytm Money's SEO strategy to increase organic visibility and reach high-intent users.Create keyword-driven content calendars aligned with product launches and investor trends.Collaborate with tech and marketing teams to ensure all content is optimized for discovery and performance.Monitor and improve rankings, traffic, and conversion from organic channels.Use SEO insights to guide overall content direction and planning.4. Strengthen Lifecycle Communication and RetentionLead CRM and lifecycle communication across email, WhatsApp, push, and in-app channels.Create personalized, behavior-based journeys that improve retention and reactivation.Use storytelling and education to drive deeper engagement and long-term trust.5. Manage, Mentor, and CollaborateManage a team of writers and communication specialists while remaining hands-on for key projects.Collaborate with agencies, SEO experts, and internal design teams to ensure consistency and quality.Build a culture of creativity, accountability, and measurable outcomes.6. Measure, Learn, and OptimizeDefine KPIs for each initiative including engagement, CTR, retention uplift, organic reach, and conversion.Analyze data to refine messaging, tone, and channel strategy.Build performance dashboards to ensure clarity and visibility on results.Who You Are6 to 12 years of experience in consumer communication, content marketing, or brand strategy, preferably in fintech, BFSI, or consumer internet.A storyteller who can turn insights into narratives that connect emotionally and drive measurable results.Proven experience in SEO-led content growth including keyword planning, analytics, and blog optimization.Excellent writing and editing skills with strong command over English and brand tone.Experience managing a small team or external partners while contributing individually.Familiar with CRM and SEO tools such as CleverTap, MoEngage, Ahrefs, SEMrush, and Google Analytics.Curious, analytical, and deeply focused on the consumer journey. Experience LevelMid Level

  • Content and Communication Manager – Money

    6 days ago

    Bengaluru, Karnataka, India Paytm Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Content and Communication Manager – Paytm MoneyDesignation: Manager Location: Bengaluru / NoidaCompensation: Competitive, aligned with experienceRole OverviewWe are looking for a Content and Communication Manager who can make investing simple, relatable, and inspiring for millions of Indian consumers. This role blends storytelling, consumer engagement, and...

  • Content and Communication Manager Money

    2 days ago

    Bengaluru, Karnataka, India Paytm Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Description Content and Communication Manager Paytm Money Location: Bangalore, Karnataka / Noida, Uttar PradeshDepartment: Growth Paytm MoneyEmployment Type: Full-time EmploymentWork Mode: On-siteRole Overview We are looking for a Content and Communication Manager who can make investing simple, relatable, and inspiring for millions of Indian...

  • Community Content Strategist

    5 days ago

    Bengaluru, Karnataka, India Black Duck Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and...

  • Community Content Strategist

    5 days ago

    Bengaluru, Karnataka, India Black Duck Software, Inc. Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and...

  • AI & Community Content Marketing Manager

    4 days ago

    Bengaluru, Karnataka, India Automation Anywhere Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    AI & Community Content Marketing Manager About Us Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry's first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document...

  • Content and Community Associate

    2 weeks ago

    Bengaluru, Karnataka, India FRND Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Overview:We seek a dynamic and motivatedContent and Community Associateto join our team. The ideal candidate will be responsible for building and maintaining strong relationships with users, understanding their needs, and providing tailored solutions to enhance customer satisfaction. This role requires exceptional communication skills and a passion for...

  • Community Manager

    2 weeks ago

    Bengaluru, Karnataka, India Starfish Hiring Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    A fintech client is seeking a Community Manager (Remote). This role will be pivotal inorganizing and categorizing digital content, managing FAQs on social media, and ensuring optimal discoverability across various platforms.RequirementsRESPONSIBILITIESTag and categorize digital content accurately to enhance searchability and user engagement.Manage and...

  • Community Manager

    1 week ago

    Bengaluru, Karnataka, India Huemn Full time ₹ 80,000 - ₹ 1,20,000 per year

    Job OverviewWe are seeking a dynamic and experienced Community Manager for our Bangalore Urban office. This is a full-time, mid-level position requiring 4 to 6 years of experience. The ideal candidate will have strong skills in community engagement and brand advocacy and will play a pivotal role in building and nurturing relationships within our online and...

  • Communications Manager

    2 weeks ago

    Bengaluru, Karnataka, India IntouchCX Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    About the JobIntouchCX is looking for a Communications Manager to support our strategic communications initiatives across both internal and external channels. We need a talented, driven, creative professional who thrives in an entrepreneurial, fast-paced environment. Does this sound like you? Read onReporting directly to the Communications Director, youll...

  • Content Creator and Community Evangelist

    17 hours ago

    Bengaluru, Karnataka, India WhatsYum Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the jobAbout WhatsYumWhatsYum is building the future of food businesses on WhatsApp - empowering restaurants, cloud kitchens, and home chefs to go direct-to-customer without aggregator dependency. We help them automate orders, deliveries, and marketing, while giving customers a seamless WhatsApp-first experience.We're growing fast and looking for a...