Front Office Executive

24 hours ago

Malappuram, Kerala, India G-TEC COMPUTER EDUCATION KOTTAKKAL Full time ₹ 2,50,000 - ₹ 5,00,000 per year

Job Summary:

The Front Office Executive is the first point of contact for visitors and clients. They manage the reception area, handle administrative tasks, and ensure smooth communication within the organization.

Key Responsibilities:

  • Greet and Welcome Guests – Provide a friendly and professional first impression for visitors.
  • Answer and Direct Calls – Manage incoming phone calls, route them to appropriate departments, and take messages if necessary.
  • Handle Emails and Correspondence – Respond to inquiries and forward emails to relevant personnel.
  • Manage Appointments and Meetings – Schedule and coordinate meetings, maintain calendars, and inform participants.
  • Maintain Office Records – Keep track of visitor logs, employee attendance, and other front desk-related documents.
  • Assist with Administrative Tasks – Support HR, accounts, and management with clerical tasks such as data entry, filing, and document preparation.
  • Handle Customer Queries – Address inquiries from clients, employees, and vendors professionally.
  • Ensure Clean and Organized Reception Area – Maintain a welcoming and tidy front desk.
  • Coordinate Mail and Deliveries – Receive and distribute couriers and packages.
  • Assist in Office Management – Ensure office supplies are stocked and report maintenance issues.

Qualifications and Skills:

  • High school diploma or equivalent (Bachelor's degree preferred).
  • 1-3 years of experience in front office, administration, or customer service.
  • Proficiency in MS Office (Word, Excel, )
  • Excellent communication and interpersonal skills.
  • Professional appearance and attitude.
  • Ability to multitask and handle pressure.
  • Strong organizational and time management skills.

Work Environment:

  • Office-based role with interaction with employees, clients, and visitors.
  • Requires sitting for long periods and occasional light lifting of office supplies.

Job Types: Permanent, Fresher

Work Location: In person

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