Membership & Stakeholder Onboarding Manager — Executive Relations

About Lands & Homes

Lands & Homes is an AI-powered real-estate platform redefining how agents, builders and owners connect. We blend cutting-edge technology with white-glove relationships to create trusted, high-intent property experiences across India. We are building a premium Membership function that will steward our most important stakeholders — the top agents and builders — from first contact to long-term partnership.

The role — in one line

You will be the face of Lands & Homes for senior stakeholders: acquiring, onboarding, training and handholding elite agents and builders into a flawless membership experience that drives product adoption, retention and advocacy.

What success looks like (90 days / 6 months)

• 90 days: Signed onboarding & activation of first cohort of priority builders/agents; 90% first-contact meeting-to-demo conversion.
• 6 months: Scaled onboarding capability with 3+ trainer/associate hires under you; 80% app-activation and first-lead engagement within 14 days of onboarding.
• Ongoing: A consistently growing roster of high-quality, active members and measurable uplift in platform usage from onboarded stakeholders.

Key responsibilities

• Executive acquisition & outreach: Identify, target and secure meetings with senior-level agents, builder heads, and developer partners. Own the full outbound cadence — email, calls, LinkedIn, and high-touch invites.
• White-glove onboarding: Deliver premium in-person and virtual onboarding sessions, ensuring stakeholders install the app, verify listings, and begin using core features (AI leads, CRM, lead unlock).
• Training & enablement: Design structured training programs and playbooks; train hires and partner teams to scale onboarding across cities.
• Relationship ownership: Build trusted executive relationships; serve as their single point of contact until full product ownership is transferred to the appropriate account team.
• Meetings & demos: Lead polished product demos, ROI conversations, negotiation, contract/terms handoffs, and follow-ups to secure activation.
• Operations & scaling: Own onboarding KPIs, CRM entries, feedback loops to Product, and SOPs for a repeatable, high-end onboarding experience.
• Measurement & reporting: Track conversion funnel (contact → meeting → demo → app install → first lead → retained user). Deliver weekly executive summaries and insight-driven improvement plans.
• Events & client hospitality: Represent Lands & Homes at industry events; host curated roundtables and invite-only demos for senior stakeholders.

Who we're looking for (profile)

• 4–8 years of experience in high-touch B2B client acquisition, enterprise onboarding, or partnerships — ideally with marketplaces, real estate, fintech or enterprise SaaS.
• Proven track record of closing meetings with C-level or senior leaders and turning them into active users.
• Exceptional executive presence: polished grooming, articulate communication, and confident in boardroom and C-suite settings.
• Strong facilitator and trainer: experience designing onboarding programs and training multi-person teams.
• Outstanding organisation and time management — can juggle multiple high-value stakeholders without dropping the ball.
• Comfortable with CRM systems (HubSpot/Zoho/Salesforce), calendar orchestration, scheduling tools, and light reporting (spreadsheets/Looker Studio).
• Excellent English (spoken & written). Regional languages (Kannada/Hindi/Tamil/Telugu) a plus for local market engagement.
• Willingness to travel across the city and region to meet stakeholders in person.

Soft skills & presentation

• Impeccable grooming and business-appropriate attire at all times. You represent our brand in front of senior executives.
• Warm, diplomatic, and persuasive — able to build trust quickly with senior stakeholders.
• Methodical, with a bias for process, documentation and creating repeatable playbooks.
• High EQ: handles objections gracefully and turns skeptics into advocates.

Nice-to-haves

• Existing network of real-estate agents, builders, or developer contacts in Bengaluru/Tier-1 cities.
• Experience running invite-only events, roundtables, or executive breakfasts.
• Training certification, adult learning or L&D experience.

KPIs you will own

• Meetings scheduled with priority stakeholders (weekly/monthly)
• Demo → App-install conversion (%)
• Time-to-first-lead post-onboarding (days)
• Activation rate within 14 days (%)
• Retention of onboarded stakeholders at 30/90 days
• Number of trainers/hires successfully onboarded under your leadership

Why join Lands & Homes

• Be the founding member of our Membership function, shape standards and build an elite stakeholder network.
• Competitive pay + performance incentives + meaningful ESOPs.
• Work in a fast-moving, high-visibility role that reports directly to leadership.
• Professional development, curated events, and a culture that values presentation and discipline.

How to apply

Please send:

• CV with 2–3 examples of senior stakeholders you've engaged (no confidential info).
• A one-page onboarding outline you would use for a builder (max 300 words).
• A short video (optional, 60–90s) introducing yourself and describing your executive presence and approach.

Email: with subject: Membership Manager — Executive Relations

Job Types: Full-time, Permanent

Pay: ₹35, ₹90,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Paid time off

Work Location: In person