Chief of Staff

19 hours ago

Mumbai, Maharashtra, India ENSEMBLE Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Company Description

ENSEMBLE is India's first multi-brand luxury fashion store, established in 1987. The brand is dedicated to discovering, mentoring, and nurturing Indian design, with a focus on preserving the country's rich heritage of craft, embroidery, and textiles. With nine stores across India and a growing online presence globally, ENSEMBLE curates the best of Indian fashion in a modern and refined way. Led by Tina Tahiliani, the company also emphasizes providing customers with excellent and efficient service.

As
Chief of Staff
, you'll work closely with the Founders and Leadership Team to
drive strategic initiatives
and
lead new market and business launches
. This role is a mix of
strategy, execution, and hands-on problem solving
, giving you a front-row seat to how growth is built and scaled.

If you're someone who loves turning ideas into real business outcomes, thrives in ambiguity, and eventually sees yourself
found or leading a company
, this role is your crash course in doing exactly that.

Key Responsibilities

1. Strategic Execution & Follow-Through

  • Translate the Director's vision into actionable plans, timelines, and deliverables.
  • Ensure alignment and execution across merchandise planning, retail, marketing, finance, IT and HR functions.
  • Track progress of key projects and hold teams accountable for timelines and outcomes.
  • Prepare concise reports and updates for the Director on ongoing initiatives.

2. Business Coordination

  • Act as a central point of contact between the Director and department heads.
  • Facilitate inter-departmental communication to ensure smooth workflow and collaboration.
  • Anticipate needs, identify roadblocks, and proactively resolve issues before they escalate.

3. Operational Oversight

  • Support day-to-day management of operations and special projects.
  • Review data, budgets, and reports to ensure accuracy and provide insight for decision-making.
  • Assist in vendor and partner coordination for key business priorities.

4. Leadership Support

  • Accompany the Director to key internal meetings and external engagements as required.
  • Draft presentations, communication notes, and follow-up actions post-meetings.
  • Maintain confidentiality while handling sensitive company information and personnel matters.

5. Strategic Projects

  • Lead cross-functional initiatives such as store expansions, brand collaborations, or new process rollouts.
  • Monitor timelines, budgets, and results for strategic projects initiated by the Director.

Success Indicators

  • Smooth execution of the Director's priorities with minimal follow-up required.
  • Improved coordination and accountability across business functions.
  • Timely delivery of key projects and initiatives.
  • Enhanced productivity and focus for the Director through effective support and delegation.

What We're Looking For

  • 5+
    experience in consulting, business analysis, strong project management and multitasking abilities from founder's office.
  • Exceptional analytical skills
  • Mindset:
    Problem-solver, operator, and strategist in one. You can zoom out for strategy and zoom in for execution.
  • Excellent communication skills
    — written, verbal, and interpersonal.
  • Highly organized and proactive
    , comfortable managing multiple projects simultaneously.
  • Curiosity and hunger for growth
    — you thrive in uncertainty and love learning new things.
  • Personality:
    Mature, discreet, detail-oriented, and able to thrive in a fast-paced, creative luxury environment.

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