CCE (Customer Care Executive)

19 hours ago

Mohali, Punjab, India Unicotalent Full time ₹ 2,40,000 - ₹ 4,01,000 per year

About the Role

We're looking for passionate and articulate Customer Support Executives to join our International Chat and Voice Support Team. In this role, you'll be the first point of contact for our global customers—resolving queries, providing product information, and ensuring every interaction leaves a positive impact.

Key Responsibilities

  • Handle customer inquiries via chat and voice with professionalism and empathy.
  • Provide accurate, timely, and effective solutions to customer issues.
  • Maintain a high level of product knowledge to assist customers efficiently.
  • Record and document customer interactions in CRM systems.
  • Collaborate with internal teams to ensure smooth issue resolution.
  • Meet and exceed performance metrics related to response time, accuracy, and customer satisfaction.
  • Work in rotational shifts, including night shifts as per business requirements.

Requirements

  • Excellent verbal and written English communication skills – clear, fluent, and confident.
  • Basic technical proficiency and comfort with digital tools, chat systems, and CRM software.
  • Strong problem-solving skills and a proactive, customer-first attitude.
  • Willingness to relocate to Mohali (for non-local candidates).
  • Flexible to work in rotational shifts (24/7 environment).

Job Types: Full-time, Permanent

Pay: ₹20, ₹33,500.00 per month

Ability to commute/relocate:

  • Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Are you Fluent in English

Education:

  • Bachelor's (Preferred)

Location:

  • Mohali, Punjab (Preferred)

Work Location: In person

  • Customer Care Executive

    7 days ago

    Mohali, Punjab, India Skillspoter Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Customer Care Executives (CCE) for an international voice and chat process at our Mohali officeExcellent command of spoken and written English.Must be comfortable working in night shifts5 days working Cab Facility: AvailableCafeteriaShift allowanceTravel allowanceEmployee Assistance Program (EAP)Health insurancePerformance bonusRetention bonusOffice...

  • Customer Care Executive

    2 weeks ago

    Mohali, Punjab, India Customer Solutions Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    Position Overview:We are seeking a dedicated Customer Care Executive to join our team for a night shift position, handling operations for our US-based process. The ideal candidate should have prior experience working in a US shift environment, demonstrating excellent English language proficiency and communication skills.Key Responsibilities:· Handle inbound...

  • Customer Care Executive

    2 weeks ago

    Mohali, Punjab, India Amar infogrid innovations pvt. ltd. Full time ₹ 2,50,000 - ₹ 5,25,000 per year

    INTERNATIONAL CUSTOMER SERVICE EXECUTIVEShould be comfortable in NIGHT & ROTATIONAL SHIFTS. Onsite In-person interview only About Amar infogrid:We offer operation support to an asset-based logistic company dealing with interstate transportation, storage, warehousing and freight needs in Canada & US. We offer different services including customer service,...

  • Customer Care Executive

    6 days ago

    Mohali, Punjab, India Digital Dots Full time ₹ 3,36,000 - ₹ 3,72,000 per year

    Job description:We are hiring Customer Care Executives (International) in Mohali.Education:-12th to Any GraduateAge:-18 to 35 YearsNight and Day shift5 or 6 days workingCab FacilityJob ResponsibilitiesTo Handle International Clients (Chat)To resolve customer inquiries.To Maintain the database in the System.We are accepting applications from Customer Care...

  • Customer Care Executive

    2 weeks ago

    Mohali, Punjab, India We Win Limited Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Company DescriptionWe Win Limited is the world's largest non-emergency integrated grievance provider, specializing in GovTech, Digital CX, Workforce Analytics, and GCC setup. With over two decades of expertise, We Win delivers excellent third-party customer service in 20 languages to more than 100 different businesses across the country. As Central India's...

  • Customer Care Executive

    7 days ago

    Mohali, Punjab, India ONOC Full time ₹ 3,72,000 per year

    We're Hiring | Customer Care Executive – Chat Process (Work From Office – Mohali)Are you someone with excellent communication skills and a strong command of grammar and typing?This is your chance to join a growing team in a dynamic chat process roleRole: Customer Care ExecutiveProcess: Chat SupportLocation: Mohali (Work from Office)Working Days: 5.5...

  • Customer Care Executive Mohali

    2 weeks ago

    Mohali, Punjab, India Skillspoter Full time ₹ 2,20,000 - ₹ 3,97,500 per year

    Urgent hiring for Voice and chat process CCEFor more information call or whatsApp on Location: Mohali and chandigarhQualification: Graduation / 12thSalary: Fresher : 22,000 CTC - 33,000 CTCNeed Excellent Communication skills5 days working ( Saturday & Sunday week off)Cab Facility AvailableFor more information call or WhatsApp on Job Types: Full-time,...

  • Customer Care Executive

    1 week ago

    Mohali, Punjab, India WHISPERING HOMES Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Job Title: Customer Care ExecutiveLocation: Mohali, PunjabJob Type: Full-Time | PermanentOpen Positions: 2Company Profile:Whispering Homes Pvt. Ltd. is a premium home décor brand specializing in elegant and thoughtfully curated decorative pieces. With a strong online presence and growing customer base across India, we aim to bring style and sophistication...

  • Customer Care Executive

    4 days ago

    Mohali, Punjab, India 75way Technologies PVT. LTD. Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    Job Title: Customer Care Executive – International Cold CallingLocation: Mohali (Phase 8B)Experience Required: 2–3 Years75way Technologies Pvt. Ltd. is a fast-growing IT company specializing in Web Development, Mobile Applications, and AI-powered solutions. We serve clients worldwide and are committed to delivering innovative, high-quality, and scalable...

  • Customer Care Executive-Freshers

    6 days ago

    Mohali, Punjab, India Digital Dots Full time ₹ 2,88,000 - ₹ 3,84,000 per year

    We are hiring Customer Care Executives (International & Domestic Processes) in Mohali.Education:-12th to Any GraduateAge:-18 to 35 YearsNight and Day shift5 or 6 days workingCab FacilityJob ResponsibilitiesTo Handle International Clients (Voice & Chat)To resolve customer inquiries.To Maintain the database in the System.We are accepting applications from...