Field Support Engineer

1 week ago


Kailasipalyam Bengaluru, India Neuralbits Technologies Private Limited Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Field Job Hai Yeh. Bike/Scooter Hona Chahiye. Client Support And Training On Tablets And Computers Inside Hospitals.

Key Responsibilities:-

  • Training the hospital staff.
  • Product demonstration
  • Handholding customers and solving their queries.
  • Resolving Technical issues related to wifi, hardware, android etc.
  • Answer queries and issues of product functionality
  • Demonstrate excellent troubleshooting and problem solving skills
  • Report bugs and coordinate with the software engineers for eta and resolution
  • Ability to research and arrive at solution.
  • Analyze the pain areas of the customer in terms of their operations and relate it with software features and explain the benefits.
  • Presenting System demo to client, and fix meetings with decision makers for further discussion.

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