Product quality Head

4 days ago

Chennai, Tamil Nadu, India BVR People Consulting Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Role & responsibilities

Ideal Candidate Profile

  • A seasoned QA professional with strong experience in embedded hardware + software products.
  • Proven ability to operate in fast-paced, mid-sized organizations with dynamic leadership and high execution ownership.
  • Assertive, self-driven, and process-oriented leader who can inspire and mentor cross-functional teams.
  • Thrives under pressure and demonstrates exceptional problem-solving and analytical skills.
  • Hands-on with modern QA practices, tools, and metrics.

Educational Qualification

  • Diploma + Engineering (Circuit Branch) or B.E. (Electronics / EEE / ECE / Instrumentation / related circuit branch)

Experience Range

  • 15 to 17 years (for fast-track professionals)
  • 18 to 19 years (for standard career progression profiles)

Preferred Background

  • Experience in fast-paced, mid-sized growth organizations (preferred over large structured MNC setups).
  • Exposure to high-performance leaders who drive results through rigorous expectations and stretch goals.
  • Experience in vibrant B2C or product-based environments with customer exposure and accountability.

Who Will Not Fit

  • Professionals from highly structured MNC environments with limited exposure to ambiguity, multitasking, or cross-functional agility.
  • Candidates expecting rigidly layered teams or policy-heavy organizations.

Key Responsibilities

  • Leadership & Strategy

  • Lead and develop the Product Quality team spanning hardware, firmware, and software testing.

  • Define and execute the quality strategy, roadmap, KPIs, and scorecards across all product lines.

  • Partner with R&D, Manufacturing, Reliability, and Customer Service teams to drive continuous improvement.

  • Process & Standards

  • Establish and enforce robust quality processes aligned with global standards.

  • Drive CAPA, FMEA, and RCA frameworks to enhance product reliability and field performance.

  • Extend quality frameworks for custom product variants and NRE programs.

  • Customer & Data Insights

  • Review customer tickets and failure data; ensure timely root-cause analysis and corrective actions.

  • Utilize feedback and field data to enhance product quality and design robustness.

  • Automation & Tools

  • Implement test automation using Python, OpenCV, and GStreamer for image and functional testing.

  • Define quantitative image quality metrics and build standard testing protocols.

  • Introduce QA dashboards and data analytics for real-time visibility into KPIs and trends.

  • Reporting & Governance

  • Ensure speed, accuracy, and completeness of all quality documentation and reports.

  • Report quality metrics, trends, and improvement initiatives to management on a periodic basis

Thanks & Regards

Dharani S

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