Business Analyst
1 day ago
Job Description :
Duties and Responsibilities :
Requirements Gathering & Analysis :
- Engage with stakeholders to understand business needs, processes, and challenges.
- Conduct workshops, interviews, and surveys to elicit requirements.
- Analyse existing systems, workflows, and data to identify changes to meet new Business needs and improvement opportunities.
- Collaborate with the technical team to design solutions for client requirements.
Documentation & Specification :
- Prepare detailed Business Requirements Documents (BRD), Functional Specifications, and User Stories.
- Create process flows, wireframes, and mock-ups to communicate requirements clearly.
- Maintain a requirements traceability matrix to track progress and changes.
Collaboration & Communication :
- Work closely with Product Managers to prioritise features and define the product roadmap.
- Collaborate with UI/UX designers to ensure user-friendly interfaces.
- Liaise with development and QA teams to clarify requirements and resolve queries.
Project Support :
- Participate in Agile/Scrum ceremonies.
- Support testing activities by reviewing test cases and validating against requirements.
- Assist in UAT (User Acceptance Testing) and gather feedback for refinements.
- Demo functionality to internal and external stakeholders as and when requested.
Continuous Improvement :
- Analyse post-implementation results to measure success against objectives.
- Recommend process optimisations and product enhancements.
- Stay updated on industry trends, tools, and best practices in software product development.
Required Skills & Qualifications :
- Bachelors degree in Computer Science, Information Technology, Business Management, or related field.
years of experience as a Business Analyst in software development with proven experience interacting directly with end users customer facing role.
- Strong understanding of SDLC and Agile/Scrum methodologies.
- Proficiency in requirements gathering tools (Jira, Confluence, or similar).
- Ability to create wireframes and mock-ups.
- Strong communication, documentation, analytical skills and interpersonal skills.
- International Travel Industry Domain Knowledge with work experience is preferable.
- Desire and willingness to travel to client-site as required.
Preferred Skills :
- Domain knowledge in Travel Industry.
- Basic understanding of APIs, databases, and system integrations.
- Experience with data analysis tools (Excel, SQL, Power BI).
KPIs (Key Performance Indicators) :
- Clarity and completeness of requirement documentation.
- Reduction in requirement-related rework during development.
- On-time delivery of requirement artefacts aligned with delivery timelines
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