Solution Design Engineer

Thomson Reuters is currently implementing a large digital transformation program to fundamentally transform our Customer acquisition, Customer to cash, and Lead to Support processes by enabling Digital and Rep channels to create a best in class experience for our customers.

We're looking for exceptional Software Engineers who are inspiring to become a Technology Architect as career path and are interested in modernizing legacy applications on the latest technologies to deliver industry leading systems. Responsible for the analysis, definition, design, and modification of properly engineered information systems, including Salesforce Experience Cloud, Salesforce hosted applications such as Conga or Certinia, and other industry leading Sales software solutions to meet business needs.

About the Role:

In this opportunity as a Solution Design Engineer (Salesforce) ​, you will: 

• Design: Understanding business strategy and supporting processes to drive the right design, contributing to an integrated systems architecture
• Align: Contribute to designs that will not only meet project requirements, but also align to business objectives, roadmaps and strategic solutions, as well as to TR's architecture principles and standards
• Prove: Design and running proof of concepts (POC) for new architectures
• Deliver: Clear architecture documents, including high level designs, non-functional requirement acceptance, decisions, and rationale for those decisions
• Support: Work together with the system operations team to ensure system security, stability and high availability.
• Communicate: Business facing skills with the ability to collaborate to solve needs and manage scope in a positive way
• Be a Team Player: Working in a collaborative team-oriented environment, you will share information, value diverse ideas, partner with cross functional and remote teams
• Be an Agile Person:  with strong sense of urgency and a desire to work in a fast-paced dynamic environment, you will deliver solutions against strict timelines
• Be Innovative: you are empowered to try new approaches and learn new technologies. Have a desire to learn and embrace new and emerging technology

About you:

You're a fit for the role of Solution Design Engineer (Salesforce) , if your background includes:

• Minimum of 3+ years in a development with a focus on Salesforce domain and integration areas with exposure to sales applications
• Desire to have architectural design thinking, architectural patterns understanding
• Experience in all aspects of system design including tools capability, integration design, data modeling, security & privacy, business process implementation, etc.
• Have a solid understanding of agile delivery methodology to help ensure solutions are implemented according to the design/architecture
• Experience or exposure to Salesforce Sales capabilities such as Customer Community, Sales Engagement, Collaborative Forecasting, Account Planning, Sales Territories, Einstein
• Have a Bachelor's Degree (or equivalent) in Computer Science, IT, related technical field or equivalent work experience
• Architecture certifications (Salesforce, TOGAF, etc.)

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What's in it For You?

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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