Telesales Specialist

3 days ago

Remote, India HORECASTORE Full time ₹ 36,00,000 - ₹ 54,00,000 per year

Job Title: Telesales Executive (US Market )

Job Type: Full-time

Work Location: Remote

Budget: ₹30,000 – ₹45,000 per month

Shift Timing: 7:30 PM – 4:30 AM (IST)

About the Role

We are looking for a proactive, confident, and results-driven Telesales Executive to join our dynamic sales team. The ideal candidate must have strong telesales experience, excellent communication skills, and a customer-first approach. Prior experience selling to the US market is mandatory, and candidates with exposure to the HORECA industry (Hotels, Restaurants, Cafés/Catering) will be given preference.

Key Responsibilities

  • Conduct outbound sales calls to potential and existing customers in the US market.
  • Promote company products/services and highlight key benefits tailored to customer needs.
  • Understand customer requirements and provide product recommendations accordingly.
  • Maintain strong product knowledge (HORECA industry preferred).
  • Build and nurture long-term customer relationships to drive repeat sales.
  • Follow up on marketing-generated leads and convert them into sales.
  • Maintain accurate call logs, customer details, and sales activities in the CRM system.
  • Achieve monthly sales targets, KPIs, and revenue goals.
  • Provide regular feedback to the sales and marketing teams on customer trends and market insights.

Requirements

  • 3–5 years of experience in telesales or direct sales (B2B preferred).
  • Must have worked with a US-based company and handled sales for US clients/customers.
  • Proven ability to close sales over the phone and manage objections effectively.
  • Excellent verbal communication and interpersonal skills.
  • Strong persuasion, negotiation, and customer engagement skills.
  • Familiarity with CRM software and basic computer proficiency.
  • Ability to work independently and collaboratively in a remote work environment.
  • Prior knowledge of the HORECA industry (products, buyer behavior, decision-makers) is a strong advantage.

Job Type: Full-time

Pay: ₹30, ₹45,000.00 per month

Benefits:

  • Work from home

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