Back Office Coordinator
1 day ago
Backend Manager – Key Responsibilities
1. Customer Follow-up
- Follow up with customers to collect required details and documents.
- Verify the completeness and accuracy of information before initiating the login process.
2. Login Processing
- Initiate and complete the login process after receiving all necessary customer details.
- Coordinate with internal teams to ensure timely and accurate case submissions.
3. Bank Coordination
- Regularly follow up with multiple banks and customers to track case progress.
- Coordinate with bank representatives to address queries, provide clarifications, and manage sanction-related requirements.
4. Sanction & Disbursement Handling
- Monitor the end-to-end progress of each case from login to sanction.
- Ensure smooth execution of disbursement procedures post-sanction approval.
5. MIS Maintenance
- Maintain a detailed and updated MIS for all customer applications.
- Record and track each stage: Login → Sanction → Disbursement.
- Prepare and share periodic reports as required.
Job Type: Full-time
Pay: ₹16, ₹18,000.00 per month
Work Location: In person
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