Customer Relation Associate- Intern

2 days ago


Kozhikode, Kerala, India Eduport Academy Pvt Ltd Full time ₹ 84,000 - ₹ 1,80,000 per year

Key Responsibilities

  • Monitor mentors' daily activities and ensure they meet communication and connection targets.
  • Track mentor performance, including connection status, student engagement, and complaint resolution.
  • Maintain and manage the mentor community through consistent coordination and support.
  • Ensure accurate and complete sharing of mentor-related data across systems.
  • Assist in planning and organizing activities or initiatives for mentors.
  • Support newly onboarded mentors during their initial weeks and help them adapt to processes.
  • Identify recurring issues faced by mentors or students and propose practical solutions.
  • Ensure all mentors follow communication guidelines and comply with call checklists.

Required Skills & Qualities

  • Strong coordination and communication abilities.
  • Proficiency in Google Sheets, Excel, and basic CRM tools.
  • Good problem-solving and follow-up skills.
  • Empathy, patience, and professionalism when dealing with mentors and students.
  • Attention to detail and strong organizational skills.
  • Graduate in any discipline (freshers welcome).

Job Type: Internship

Contract length: 3 months

Pay: ₹5, ₹10,000.00 per month

Work Location: In person



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