Shipping Agent Doer

19 hours ago

Mumbai, Maharashtra, India Tata Consultancy Services (TCS) Full time ₹ 5,00,000 - ₹ 15,00,000 per year

TCS is hiring for Shipping Agent Doer role.

Qualification:- Minimum 15 years of regular, full-time education is mandatory.

Shift- Rotational 24*7

Job Description-

  • Ensure each document is handled within the agreed timeline

  • Ensure each document is handled with care with zero defects and achieves the require quality level

  • Meet vessel cut off's and other deadlines

  • Understand the processes by country/Account and deliver expectations

  • To meet and exceed Productivity targets.

  • Correspondence with customers for any queries, clarifications and amendments

  • Providing accurate, detailed and complete information "the first time and every time"

  • Communicate with internal and external customers constructively and in the most professional

manner, thereby instilling confidence in the customers

  • To be able to identify gaps and work with team leader to improve processes and enable efficiency

gains Meets/Exceed Customer Satisfaction Survey Targets

  • Flexible to work in shifts

Location

Mumbai

Job Function

BUSINESS PROCESS SERVICES

Role

Executive

Job Id

380011

Desired Skills

Travelportal

Desired Candidate Profile

Qualifications : BACHELOR OF COMMERCE

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