Receptionist / Front Office Executive

2 days ago


Police Chowki Akurdi Pune, India Impetus Collection Services Full time ₹ 1,50,000 - ₹ 2,50,000 per year

Reception & Caller Management

  • Greet visitors professionally while maintaining strict confidentiality.
  • Answer, screen, and route high-volume inbound calls (including debtor inquiries, complaints, and negotiations).
  • De-escalate tense conversations using scripted responses and company compliance guidelines.
  • Log all caller interactions accurately in the CRM system (e.g., [Software Name]).

Administrative Support

  • Schedule meetings and field agent visits.
  • Prepare and mail demand letters, legal notices, and payment reminders.
  • Process incoming payments (checks, online transfers) and update payment records.

Office Operations

  • Manage office supplies inventory and vendor coordination.
  • Coordinate office maintenance, cleaning schedules, and security access.
  • Assist in onboarding new hires (ID badges, workstation setup).
  • Generate weekly reports on call volume, payment receipts, and administrative KPIs.


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