Tour Executive
21 hours ago
Company operates group tours and customized tours in the niche of Nature and Wildlife and aspires to create India's most engaging community for Nature and Wildlife lovers. ROLE DEFINITION: Tour Sales & Operations Executive plays a pivotal role in promoting, selling, and managing wildlife and nature-based travel experiences. The role involves client engagement, itinerary design, and coordination with lodges, parks, guides, and logistics partners, and ensuring smooth operations from booking to post-trip follow-up. The ideal candidate should be passionate about wildlife and conservation, have a solid understanding of eco-tourism destinations, and possess strong organizational and communication skills to ensure seamless and memorable travel experiences. Key Responsibilities: 1. Sales & Client Engagement Respond promptly to client inquiries via email, phone, and online channels. Design and sell customized wildlife and eco-tourism itineraries tailored to client interests, budgets, and travel preferences. Prepare detailed quotations, proposals, and travel packages for domestic and international wildlife destinations. Maintain relationships with clients to encourage repeat business and referrals. Deliver exceptional customer service throughout the sales and travel process. 2. Operations & Coordination Confirm and manage bookings with lodges, safari camps, guides, and transport providers. Coordinate park permits, safaris, transfers, and field activities. Ensure all travel documentation, vouchers, and itineraries are accurate and delivered on time. Liaise with on-ground teams to ensure smooth tour execution and resolve any issues. Gather and analyse post-tour feedback for service improvement. 3. Product Knowledge & Development Research and develop new wildlife products and improve existing itineraries to meet market demand. Analyse competitors, understand customer preferences, and recommend product improvements. Create ready reckoners, ensuring updated and accurate content for sales and marketing teams. Work on rate sheets, ensuring competitive and well-structured pricing strategies. Design and manage SIC (Seat-in-Coach) tours, negotiating with suppliers and ensuring cost-effective, high-quality experiences.
Job Type: Full-time
Pay: ₹25, ₹40,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
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