MDM/ endponit management engineer

Key Responsibilities

Depending on whether you are using Intune, Miradore or a mix — a comprehensive MDM/Endpoint-Admin should typically cover:

• Configure, deploy and administer Intune (or Miradore) to manage Windows, macOS, Android, iOS devices across the organization. Rippling+2Miradore+2
• Manage device enrollment (including new device onboarding), auto-enrollment where applicable (e.g. via Autopilot + Azure AD for Windows), and device retirement / offboarding. Rippling+1
• Define and enforce configuration and compliance policies (device restrictions, passcode/pin/biometric policies, encryption, firewall/endpoint protection, patching, VPN/WiFi profiles, etc.). Miradore+2Adzuna+2
• Deploy, update and manage corporate applications (LOB apps, store apps, custom applications) across different device types via MDM/UEM. Whitehattoolbox+2Adzuna+2
• Implement security baselines, conditional access (via identity integration like Azure AD / Entra ID), remote wipe/lock capabilities, encryption enforcement, and compliance monitoring. Rippling+2Miradore+2
• Manage OS updates, patching, software updates and ensure all endpoint devices remain up to date and secure. Miradore+1
• Troubleshoot enrollment issues, application deployment failures, device configuration issues, compliance failures, access problems, and collaborate with support and infrastructure teams for remediation.
• Maintain proper documentation of device configurations, policies, user/device groups, processes, Standard Operating Procedures (SOPs), and audit logs.
• Provide 2nd/3rd level support for device-management issues; possibly mentor/support L1/L2 teams. Apna+1
• Plan and execute migration or hybrid management strategies if integrating with legacy management platforms (e.g. on-prem tools, SCCM / Configuration Manager, co-management) or transitioning between MDM solutions (e.g. migrating from older MDM to Intune/Miradore).
• Work with cross-functional teams (security, infrastructure, compliance, HR for onboarding/offboarding workflows) to maintain a cohesive device-management ecosystem. JobLeads+2Rippling+2

Required Skills & Qualifications

• Hands-on experience with Microsoft Intune (or Miradore / other UEM/MDM tools) managing devices across OSes (Windows, macOS, Android, iOS). Rippling+2Miradore+2
• Experience with device lifecycle management: enrollment, configuration, updates/patches, retirement. Rippling+1
• Strong understanding of endpoint security, compliance frameworks, conditional access, encryption, remote wipe / device protection. Miradore+2Cloudinary+2
• Knowledge of identity management integration (e.g. Azure AD / Entra ID) for device access, conditional access, group/user management. Rippling+1
• Ability to deploy and manage applications across endpoints (corporate apps, store apps, custom apps) via MDM/UEM. Whitehattoolbox+2Rippling+2
• Scripting and automation skills (PowerShell, Bash, etc.) for automation of repetitive tasks, patch management, configuration deployments. Rippling+1
• Excellent troubleshooting and problem-solving capabilities; ability to handle escalations and complex device / policy issues. Apna+2Dice+2
• Strong documentation and communication skills (to create SOPs, user guides, audit reports, interact with stakeholders).

Preferred / Nice-to-have:

• Relevant certifications (for example, from Microsoft — like the role linked to endpoint management / M365 / Intune). Apna+1
• Past experience with other MDM/UEM platforms (if migrating from different solution, e.g. VMware Workspace ONE, legacy tools) to help with transition planning.
• Experience managing endpoints in hybrid environments — e.g. co-management with on-prem tools + cloud, or mixed device OS/types. Cloudinary+1

Senior / Leadership-Level Additions (For Senior / Lead Roles)

For a senior/lead MDM role (or if your organisation is larger / more complex), you might add:

• Leading design and architecture of enterprise-wide endpoint management strategy (including device lifecycle, compliance, BYOD vs corporate devices, hybrid management).
• Planning and executing large-scale migrations (e.g. from legacy MDM/UEM to Intune/Miradore), or integrating multiple endpoint management platforms.
• Collaborating with security, compliance, infrastructure, operations and business stakeholders to align device-management with overall IT and security policies.
• Monitoring and optimizing performance (device configurations, compliance metrics, device inventory, license management), and generating reports/analytics.
• Mentoring/junior staff, knowledge transfer, building internal best-practice standards, SOPs, disaster recovery, incident response for device security.
• Driving adoption, scalability, and standardization across departments.

Sample JD (Consolidated)Job Title: MDM / Endpoint Management Engineer Location: [Your City / HQ / Teams] Experience: 3–7 years (or as appropriate) Role Summary: We are looking for an experienced MDM / Endpoint Management Engineer to design, deploy, and manage enterprise-wide device management solutions. The candidate will be responsible for managing all corporate endpoints (Windows, macOS, Android, iOS), enforcing compliance and security policies, deploying applications, and ensuring secure access and lifecycle management using Intune or Miradore. Responsibilities: Administer Intune (or Miradore) for device enrollment, configuration, policy enforcement, and lifecycle management across multiple OSes. Define and enforce security/compliance policies (device encryption, passcode, firewall, patching, conditional access). Deploy and manage corporate applications on endpoints, including updates and version control. Manage OS and software patching, updates, remote wipe, device retirement. Integrate with identity management (Azure AD / Entra ID), manage device/user groups, licenses. Troubleshoot and resolve issues related to device enrollment, access, configuration conflicts, compliance failures. Maintain documentation, SOPs, audit logs, and policy definitions. Provide tier 2/3 support and assist service desk or junior admins. Collaborate with IT security, infrastructure, and business teams for onboarding/offboarding and audit/compliance alignment. Required Skills: Hands-on expertise with Microsoft Intune (or Miradore / other MDM/UEM). Experience across device types: Windows, macOS, Android, iOS. Strong knowledge of endpoint security, encryption, compliance, conditional access. Experience with device lifecycle management: enrollment, updates/patching, retirement. Application deployment and management experience. Scripting/automation skills (PowerShell, Bash etc.). Excellent troubleshooting, documentation, and communication skills. Nice-to-Have: Certifications in endpoint management or related areas. Experience with hybrid environments / migrations from legacy MDM. Knowledge of identity & access management, endpoint protection tools. Experience managing large or cross-regional device fleets.

Job Types: Contractual / Temporary, Freelance

Contract length: 6 months

Pay: ₹100, ₹120,000.00 per month

Experience:

• endpoint management engineer: 8 years (Required)
• MDM: 8 years (Required)

Work Location: Remote