Customer Relation Associate- Intern

2 days ago


Kozhikode, Kerala, India EDUPORT ACADEMY PRIVATE LIMITED Full time ₹ 60,000 per year

Key Responsibilities:

  • Make feedback calls to students on the 4th day after their admission( after the 1st and 2nd mentorship sessions).
  • Understand and document their overall experience, satisfaction level, and any support needed.
  • Collect NPS ratings and track student sentiment trends.
  • Identify concerns related to academics, mentorship, app usage, offline facilities, or other areas.
  • Gather suggestions and improvement points from students.
  • Maintain daily call logs and share feedback reports with the CRA team.

Required Skills:

  • Strong communication and listening skills.
  • Professional, empathetic, and student-friendly approach.
  • Ability to document feedback clearly.
  • Tele-calling or customer-facing experience is an added advantage.

Job Types: Full-time, Fresher

Pay: ₹5,000.00 per month

Work Location: In person



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