Assistant Vice President, Subject Matter Expert ERC
2 days ago
Ready to build the future with AI?
At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE\: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Assistant Vice President, Subject Matter Expert ERC - Product Management – Agentic AI
In this role, you'll be part of Genpact's transformation under Genpact Next, as we lead the shift to Agentic AI Solutions ERC domain-specific, autonomous systems that redefine how we deliver value to clients. You'll help drive the adoption of innovations like the Genpact AP Suite, Genpact S2P Suite, with more Agentic AI products set to expand across service lines.
We are expanding our Product Management team and looking for Subject Matter Experts to be part of our team developing our next-generation AI-first SaaS products. This is a fantastic opportunity to work in a dynamic and challenging environment and grow within the Product Management domain.
Responsibilities
· Responsible and ownership for the product roadmap alongside Product Management Leads
· Engage with and support overall Product Build to ensure domain proficiency in our offerings
· Respond effectively on capabilities of product/s in response to
o Solutioning efforts (hunting & mining); e.g. RFX, pro-active proposals
o Analyst surveys (e.g. Everest, HfS, IDC etc)
· Responsible to script the narrative and orchestrate the flow for demos, train the demo jockeys on the storyline for clients; hold the use case scenarios within the demos
· Support the orchestration efforts for client visits in terms of storyline, demo plan, coaching the demo jockeys
· Responsible alongside Product Management Leads for direction and inputs to Strategy on go to market, R&D estimates
· Daily engagement with Service Lines and Lean Digital Transformation teams to absorb, contribute to gain and also stay latest to domain proficiency
· Participate and represent, evangelize Genpact products in events like AI Day, Analyst Day and other critical forums like FOCUS and also external events (Analyst webinars etc)
Broad Responsibilities:
· Collaborate closely with Product Managers to:
· define and articulate product vision and strategy, ensuring alignment with business goals and customer needs
· develop and maintain a product roadmap, prioritizing features based on business impact and customer satisfaction
· define metrics to measure the success of products and make data-driven decisions to iterate and improve
· develop go-to-market strategies and work with marketing and sales teams to drive product adoption and growth
Integral part of team of teams which:
· Conduct market research, competitive analysis, and gather customer feedback to inform product decisions
· Collaborate (product managers, engineering, design, marketing, sales and other teams) to take products from concept to launch
Qualifications we seek in you
Minimum Qualifications
· Exposure to latest tools and technologies in the ERC domain
· Bachelor's or Master's degree in Business, Technology, or related field.
· Excellent interpersonal and communication skills.
· Proven ability to thrive in high-collaboration environments and navigate through ambiguity
High collaboration quotient and experience of having worked with diverse and global teams
Why join Genpact?
• Lead AI-first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters\: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
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