Client Relations Specialist

2 days ago


Delhi, Delhi, India URJA BOX Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Urja Box
is a tech-enabled startup revolutionizing mobile charging solutions through power bank rental stations. Currently active in cafés, restaurants, coworking spaces, hospitals — and soon launching in colleges & universities — we're building a network that keeps India charged, literally

Role Overview:

As a Partner Success Executive, you will play a crucial role in building and maintaining strong relationships with our partner locations. You'll ensure smooth onboarding, timely follow-ups, and long-term satisfaction of our partner venues.

Key Responsibilities:

  • Conduct regular follow-ups with potential partner locations (cafés, restaurants, hospitals, colleges, etc.)
  • Ensure successful installation of Urja Box kiosks and provide basic training to staff on usage.
  • Build and maintain strong relationships with site owners/managers.
  • Visit existing sites to gather feedback and ensure smooth operations.
  • Work closely with the operations & tech team for issue resolution.
  • Maintain partner data, follow-up logs, and reports in CRM.
  • Identify upsell opportunities or event-based placement of kiosks.

Requirements:

  • Strong communication & interpersonal skills
  • Willingness to travel locally (bike preferred)
  • Good negotiation & relationship management ability
  • Self-motivated, target-driven, and proactive
  • Experience in on-ground sales or partnerships is a plus

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