Customer Support Executive

14 hours ago

Sector Noida DelhiNCR, India Flysoft Full time ₹ 32,00,000 - ₹ 42,00,000 per year

Job Title: Customer Service Executive – International Process- Voice Process

Department: Customer Support

Location: Noida Sector 63

Experience:

Min 6 months of experience in an international voice or non-voice process preferred.

Key Responsibilities:


• Handle inbound and outbound calls from international customers.


• Resolve customer queries, complaints, and requests in a timely and professional manner.


• Provide accurate information about products and services.


• Maintain customer records and update databases with the latest information.


• Follow standard operating procedures (SOPs) and quality guidelines.


• Meet performance targets such as call handling time, quality scores, and customer satisfaction.


• Collaborate with team members and supervisors to ensure smooth workflow.


• Escalate complex issues to senior support or relevant departments as needed.

Required Skills & Competencies:


• Excellent verbal and written communication skills in English.


• Strong listening, problem-solving, and interpersonal skills.


• Ability to work in rotational shifts (including night shifts for international processes).


• Basic computer proficiency – MS Office, CRM tools, and typing skills.


• Customer-oriented mindset with a positive attitude.


• Ability to handle pressure and deliver consistent performance.

Educational Qualification:


• Minimum: 10 2 or Graduate in any discipline.


• Preferred: Bachelor's degree.

Shift Timing:


• Rotational shifts- 6 Days Working.


• One side Cab in the Odd hours Limited to 20KMS range

Salary Range:


• UPTO- 4.2LPA

  • Customer Care Executive

    1 week ago

    Greater Noida, India Customer Care Executive Full time

    Responding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...

  • Customer Support Executive

    14 hours ago

    Sector , Noida, Delhi-NCR, India Dev Creations Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    whatsapp/calling Job Description – Customer Support Executive Position: Customer Support Executive Department: Customer Service / Operations Location: Sector 63 Block H 211 2nd floor Reports To: Customer Support Manager Role Overview We are looking for a dedicated and customer-focused Customer Support Executive to join our team. The...

  • Customer Support Executive

    1 week ago

    Noida Sector , Delhi-NCR, India Digitide Solutions Limited Full time ₹ 84,000 - ₹ 1,68,000 per year

    Hiring: Customer Support Executive – Noida Sector 62 We are looking for Customer Support Executives to join our dynamic team Position: Customer Support Executive Location: Noida, Sector 62 Offering Salary in between 12,000 to 14,000 inhand 12th Pass can apply. Fresher/Experienced both can apply. Rotational Shifts/Flexible shift...

  • Customer Support Specialist

    3 days ago

    Delhi, India Customer Support Full time

    1. Job Role & RequirementsPosition: International Voice ProcessWork Mode: Work from OfficeLocation: Hyderabad (Working location: DLF | Interview location: Hitech City)Vacancies: 2002. Candidate ProfileExperience: Minimum 1 year in international voice processEducation: Graduate (mandatory)Communication: Excellent C1 level English3. Compensation &...

  • Customer Support Specialist

    4 days ago

    Delhi, India Customer Support Full time

    1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 200 2. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...

  • Customer Support Executive

    1 week ago

    Noida Sector , Delhi-NCR, India Talent Campuss Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    We're hiring Customer Support Executives Freshers and experienced candidates can apply. Must have B.Com or BBA degree with basic accounting knowledge. Responsibilities:Handle customer queries and calls Provide support for Busy Accounting Software Maintain records and ensure customer satisfaction Skills Required:Good communication (English &...

  • Customer Support Executive

    1 week ago

    Noida Sector , Delhi-NCR, India Ace Stayz Private Limited Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Job Description We are seeking a proactive and customer-focused Customer Support Executive to join our support team. The ideal candidate will be responsible for handling customer queries, resolving complaints, and providing an excellent customer experience through various communication channels. Key Responsibilities: Respond to customer...

  • Customer Support Executive

    1 week ago

    Noida Sector , Delhi-NCR, India Jyotishvitran Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Summary:- We are looking for a Customer Support Executive who will serve as the primary point of contact for our customers. The ideal candidate will handle customer queries, resolve issues efficiently, and ensure a positive customer experience through effective communication and problem-solving skills. Key Responsibilities:Respond to customer...

  • Customer Support Executive

    4 weeks ago

    Noida, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support. Key Responsibilities Handle inbound and outbound...

  • Customer Support Executive

    3 weeks ago

    Noida, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support. Key Responsibilities Handle inbound and outbound...