Team Lead O2C
2 weeks ago
Responsibilities:
- Process customer orders and ensure accuracy in order entry.
- Generate and manage invoices, ensuring timely and accurate billing.
- Handle customer inquiries and resolve issues related to orders and payments.
- Monitor accounts receivable and follow up on overdue payments.
- Collaborate with internal teams to streamline the O2C process and improve efficiency.
Preferred candidate profile Requirements and Skills
- Proven experience in order-to-cash or similar roles.
- Strong understanding of billing and invoicing procedures.
- Experience in creating dashboards & Reports.
- Proficiency in relevant software and ERP systems.
- Effective communication and problem-solving abilities.
Location - Bangalore, 5 Days WFO
Years of experience
• 6-10 years of experience in customer service operations/sales operation or order to cash processes
Shift Timings:
• 2 p.m. to 11 pm
Interview :Virtual/Face to Face
Educational Qualification
• A graduate in any discipline
Mandatory
• Excellent background in a customer-centric environment
• Experience in leading a team
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