Senior Specialist – AI Governance

Job Description Summary

Location: Hyderabad

In this role, you will lead governance frameworks and drive adoption through communication, enablement, and active marketing campaigns—including community building, hackathons, showcases, and enterprise social engagement—to ensure safe, compliant, and high-impact use of AI across the organization

 

Job Description

Major accountabilities:

• Governance & Policy: Define, socialize, and maintain AI governance policies, standards, and guardrails aligned with regulatory and internal controls (Ex. responsible AI principles).

• Communication Strategy: Worked and experienced on Governance and Communication Plan and execution, Campaign orchestration and channel mix optimization, Proven ability to translate complex or dry topics into simple, engaging narratives, candidates who can turn strategy updates, policy changes, Communication planning and cadence across channels. Clear, benefits-led messaging and storytelling for technical/non-technical audiences. One who can drive Content repurposing (blog → forum post → webinar → short video)

• Compliance Monitoring: define KPIs and metrics for governance effectiveness and platform health. Define communication related and usage related clear KPIs and metrics.

• Enablement & Communication: Develop and execute an adoption strategy, including playbooks, guidelines, FAQs, office hours, and training for technical and non-technical audiences; convert complex governance concepts into accessible, action-oriented content.

• Community Building & Marketing: Expand platform footprint through internal campaigns, showcases, newsletters, Yammer/Teams community engagement, and internal roadshows; coordinate hackathons, challenges, and demo days to surface compliant, high-value use cases.

• Stakeholder Engagement: Serve as a trusted liaison to business units and platform teams; align adoption initiatives with enterprise roadmaps; gather feedback and translate it into platform and governance improvements.

• Platform Intake & Catalog: Establish and curate a catalog of approved AI capabilities, patterns, and reusable assets; streamline intake, evaluation, and onboarding pathways to accelerate safe usage. Responsible AI & Ethics: Embed bias assessment, transparency, explainability, and human oversight into solution design and deployment processes; drive awareness of responsible AI practices across teams.

• Change Management: Apply structured change approaches to support rollout of policies, tooling, and processes; measure adoption and iterate programs based on data-driven insights. Vendor & Partner Alignment: Collaborate with suppliers and platform vendors to ensure governance, telemetry, and communications align with enterprise standards and industry best practices.

Minimum Requirements

• Bachelor's or master's degree in computer science, data science, mass communication, information systems, communications, or a related field.

• Experience: 8+ years in communication, platform adoption preferably data, or digital programs with at least 4+ years focused on AI related communications platform adoption in pharma, biotech, or life sciences.

• Technical and Governance Expertise:

• Understanding of Generative AI, LLMs, RAG, prompt management, content safety, and evaluation metrics.

• Familiarity with AI/ML platforms, MLOps practices, and cloud AI services (e.g., Azure OpenAI, AWS Bedrock, Google Vertex AI), and their governance implications.

• Program Management: Demonstrated ability to plan and execute multi-workstream communication and adoption initiatives; strong analytical and problem-solving skills.

• Familiarity with regulatory requirements and industry standards in the pharmaceutical and life sciences sectors.

Why Novartis?

Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us
Learn more here:

Commitment to Diversity and Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:

Skills Desired

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