Servicenow Admin/Developer

3 days ago

Pune, Maharashtra, India Exemplar Global Resources Full time ₹ 6,00,000 - ₹ 18,00,000 per year


Job Description:

We're hiring for the Servicenow position for one of our reputed clients. Kindly check details.

Position: Servicenow

  • Experience in ITSM modules - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog-
  • Understanding of Service-Now Logs for troubleshooting & adhere Service-Now best practices
  • Configuration of the ServiceNow system including creating workflows
  • Monitor health, usage and overall compliance of the platform
  • Manage and resolve incidents/problem on ServiceNow applications.
  • Perform daily maintenance and performance monitoring, error identification and remediation
  • Manage User/Group Access/Access Control Lists.
  • Create and maintain knowledge base and provide functional training and support for SNOW users.
  • Work on continuous enhancement/Improvement of SNOW applications and processes.
  • Develop metrics, reports and dashboards that can be used to measure effectiveness and efficiency of processes and systems
  • Excellent communication and Client handling skills.
  • Willingness to learn and adopt new technologies

Location: Pune

Min experience: 2+ years  

Interested candidates may please share resumes to


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